Job Description

Role: Customer Service Executive
Location: Central Milton Keynes (Hybrid Working)
Hours: Full Time, Monday to Friday, 9:00am 5:00pm (37.5 hours per week)
Salary: £14.50 per hour

Important Information:

• Immediate start available
• Must be available to start within one week
• Previous customer service experience is essential
• Only candidates with a customer service background will be considered

An excellent opportunity has now arisen for a Customer Service Executive to join our client's successful team on a long-term temporary basis.

Who are we?

Our client is a well-established organisation based in Central Milton Keynes, offering a professional and supportive working environment. This is a fantastic opportunity for someone who enjoys helping customers, resolving queries, and delivering an exceptional customer experience.

Benefits:

• £14.50 per hour
• Hybrid working
• Monday to Friday office hours
• Full training provided
• Long-term temporary opportunity
• Immediate start available
• Excellent transport links

Duties of a Customer Service Executive:

• Handling inbound customer enquiries via telephone and email
• Providing a high level of customer service at all times
• Resolving customer queries efficiently and professionally
• Managing more complex enquiries with empathy and attention to detail
• Updating customer records accurately
• Working collaboratively with colleagues to achieve positive customer outcomes
• Following company policies, procedures, and compliance requirements

What we would like from you:

• Previous customer service experience is essential
• Excellent communication skills, both written and verbal
• Strong problem-solving skills and attention to detail
• A positive and professional attitude
• Good IT skills and confidence using multiple systems
• Ability to work effectively in a fast-paced environment
• Available to start within one week

If you are interested in this role, please apply below with your most recent CV.

MKTEMP

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