Job Description

Customer Service Advisors

15.06 per hour

Temporary to Fixed Term Contract after 3 months

Central Bristol - with hybrid working available after 3 months

Full Time - Monday - Friday between 08:30am-6:00pm

Are you someone who loves helping people, solving problems, and delivering great service every day? Tate is delighted to be partnering with a well-respected local authority in Bristol to recruit Customer Service Advisors for a fantastic opportunity starting on Tuesday 14th July. This is your chance to join a role where your support truly matters and where you can make a positive difference in the community.

What you'll be doing:

As the first point of contact for customers, you'll be at the heart of delivering a professional, compassionate, and solutions-driven service over the phone. This is a varied and rewarding role where no two days are the same, and your ability to communicate clearly and confidently will make a real impact.

• Handling inbound and outbound calls with clarity and care
• Resolving complex complaints with empathy and professionalism
• Collaborating with internal teams to find the best outcomes for customers
• Maintaining accurate customer records and audit trails
• Providing administrative support to ensure smooth service delivery

Why apply?

You'll be joining a welcoming and supportive team that values development, collaboration, and great customer care. With excellent training and clear progression routes, this role offers the perfect next step for someone who enjoys working in a busy, people-focused environment and wants to build a long-term career.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.