Job Description

Administrator

Solihull

£14.59ph

To review and process quality concern referrals from social workers. Use an electronic system (Liquid Logic / LAS) to be able to read the referral, determine against a checklist if the concern contains all the required information to be able to be passed to a Quality Monitoring Officer for investigation.

• Provide flexible, effective administration support to the contracts function.
• Receive and answer enquiries from internal and external customers/services by telephone, email, or in writing in relation to Commissioning and Contracts services, resolving service requests as far as possible at the initial enquiry in line with agreed local standards within the function.
• Develop and maintain accurate manual/electronic records and registered, including financial and other databases.
• Collate and enter data onto databases and/or other electronic methods accurately and timely.
• Provide routine reports general from computerised or manual data/information sources to monitor and inform commissioning and contract activity.
• Undertake any other duties to which they may be assigned and that are commensurate with the grade of the post.

To find out more information please contact (url removed)

Recruitment is done in line with safe recruitment practices.

We are an equal opportunity agency