Job Description

Rehousing Officer

Medway, Kent

Temporary Ongoing

Full Time

A fantastic opportunity has arisen for an experienced Rehousing Officer to join a busy Housing Needs team in Medway, Kent, supporting homeless households into suitable temporary accommodation and helping to deliver an effective rehousing service.

THE ROLE

As a Rehousing Officer, you will play a key role in ensuring homeless households are placed into suitable temporary accommodation whilst delivering housing advice, managing applications and supporting the council's statutory housing duties.

Source and secure suitable temporary accommodation for homeless households.

Coordinate planned and emergency placements to ensure effective use of available accommodation.

Conduct tenancy sign-ups and household visits for residents moving into temporary accommodation.

Assess housing applications in line with the Allocations Policy and maintain accurate records.

Manage temporary accommodation rent accounts and support income collection.

Provide housing advice and assistance to applicants in housing need.

Liaise with internal teams, landlords, housing providers and partner agencies to deliver positive outcomes for residents.THE CANDIDATE

The successful candidate will have previous experience working in a similar Rehousing Officer, Housing Officer, Allocations Officer or Homelessness Officer role.

Experience working within homelessness, housing needs, allocations or temporary accommodation services.

Good understanding of housing legislation, homelessness duties and allocations policies.

Experience assessing housing applications and managing housing-related casework.

Strong communication and customer service skills with the ability to support vulnerable residents.

Full UK Driving Licence and access to a vehicle for work purposes.THE CONTRACT

Working Hours: Full Time

Length of Contract: 3 Month Contract

Rate: The pay for the role is £18.00 per hour LTD company rate. The PAYE equivalent is £15.35 per hour, inclusive of holiday pay.

HOW TO APPLY

To apply for this role, please email a copy of your CV to (url removed) or call on (phone number removed) to discuss the role in more detail!

If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate