Job Description

An opportunity has arisen for a business support officer to come and join our Front Door Business Support Team part time.

Front Door Business Support play an integral role in Dudley Children's Front Door with being the first point of contact for most families and professionals - whether over the phone or through our online portal.

We are seeking a highly motivated and adaptable individual to join our team as we work in a time-sensitive environment therefore the ability to identify and progress referrals to the right person in a timely manner is essential to the role.

About the Role

As part of the business support team, you will:

Answer phone calls coming into Front Door from the public and professionals.

Pick up safeguarding referrals via Dudley Children's portal and central mailbox.

Complete daily checks for meetings and work with partner agencies to complete this.

Connect2Dudley is a trading style of Dudley & Kent Commercial Services LTD - A joint venture between Dudley Metropolitan Council & Commercial Services Kent Ltd. Connect2Dudley is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.