Job Description

Fleet Administrator

We are currently recruiting for a Technical Administration Officer to join the Environment team within a local authority. This is an excellent opportunity for an organised and proactive administrator to support a busy fleet operation, providing essential administrative and customer service support across multiple service areas.

Working within a fast-paced office environment, you will play a key role in supporting workshop reception activities, fleet operations and operational systems, ensuring the smooth day-to-day running of services.

Key Responsibilities:

• Providing administrative support to the Fleet Administration Team and operational managers
• Managing and maintaining operational ICT systems and databases
• Acting as the first point of contact for workshop reception enquiries
• Coordinating vehicle inspections, MOTs, repairs and defect reporting
• Raising and processing work orders and jobs within fleet management systems
• Managing workshop calendars and scheduling vehicle servicing activities
• Booking vehicle recalls and appointments with external dealerships
• Uploading and maintaining accurate records and documentation
• Monitoring service schedules and managing overdue vehicle servicing requirements
• Processing invoices and assisting with financial administration tasks
• Recording and managing vehicle accident and insurance claim information
• Liaising with internal departments, external customers and members of the public
• Supporting taxi inspection and licensing-related administration where required
• Assisting with operational improvement initiatives and project work

Requirements:

• Previous experience in an administrative, customer service or office support role
• Strong Microsoft Office skills, including Word, Excel and Outlook
• Excellent organisational skills with the ability to manage multiple priorities
• High attention to detail and accuracy
• Strong written and verbal communication skills
• Ability to work independently and use initiative within a busy environment
• Confidence dealing with customers, colleagues and stakeholders at all levels
• Experience working with databases or management systems is advantageous
• Understanding of data protection and information handling requirements is desirable

The successful candidate will primarily be based within Workshop Reception but may also be required to support Fleet Operations across multiple depot locations. Training is expected to be provided initially at an alternative site before transferring to the main work location.

Due to the nature of the role, candidates must be able to travel between sites as required.

This is a temporary assignment until October. There is potential for the contract to be extended, or for a permanent position to be offered to the right candidate.