Job Description

We're looking for an organised and proactive Compliance Officer to join our Building & Customer Safety team. This is an exciting opportunity to support the delivery of property compliance services, helping to ensure homes meet all relevant safety and regulatory standards.

Working closely with a Contracts Manager, you'll coordinate inspections, manage compliance records, liaise with contractors and customers, and support the smooth delivery of essential compliance programmes.

What You'll Be Doing

• Support property compliance activities, including gas, asbestos, fire safety and water hygiene.
• Coordinate inspections and customer appointments.
• Raise and monitor repair orders and compliance works.
• Maintain accurate records, databases and contractor documentation.
• Manage no-access cases and support compliance reporting.
• Build strong working relationships with contractors and internal teams.
• Carry out post-inspections to ensure work meets required standards.

What We're Looking For

You'll be organised, customer-focused and able to manage multiple priorities with excellent attention to detail.

You'll have:

• Strong administrative and IT skills.
• Excellent communication and customer service skills.
• Experience maintaining accurate records and managing workloads.
• The ability to work independently and use your initiative.

Desirable:

• Experience within social housing or property compliance.
• Knowledge of landlord compliance.
• Experience with repairs or scheduling systems.

Qualifications

A good standard of education, including GCSE (or equivalent) Maths and English.