Job Description

We have a fantastic opportunity for you to work with our client as a full time Warehouse Administrator in West Hallam Ilkeston, DE7 6HE.

Immediate start available

Your pay rate as a full time Warehouse Administrator:
You will be paid 12.71 per hour

Typical working hours as a full time Warehouse Administrator:
You will be working on fixed shift Monday to Friday from 8am to 4:30pm

Your role as a full time Warehouse Administrator:
Developing effective relationships with both internal and external key stakeholders
Proactively manage the daily booking activities
Ensuring compliance with all Legal and Health and Safety aspects of site operations
Ensure that sufficient resources are allocated and utilised to drive a culture of delivering high levels of service
Pro-active in driving change and continuous improvement throughout the booking's operation
Understanding of company policies and procedures and how they should be implemented
Ensure that effective reporting processes are in place for both senior management and the customer
Act as a primary contact for customers initiating frequent contact and attending meetings when necessary, in order to provide a better service
To achieve weekly and monthly KPI and P&L targets
Ensuring customer service level agreements are achieved, escalating any issues impacting on these to line management and customer directly
Create excellence in customer relationship management by improving the service offered
Maintaining effective communication with customers ensuring that all queries/issues raised by the customer are dealt with promptly and in a professional manner
Be able to use own initiative and make suggestions relating to improvement of systems and service delivery

What we are looking for in a successful candidate:
Previous experience in a similar role
Willingness to learn
Good level of communication
Can adhere to and uphold strict Health and Safety standards
Ideally own transport as the bus service is limited in the area
Must be 18 years or older
Must already have and hold a legal status to work in the UK

What benefits are available as a Warehouse Administrator:
Immediate start
Weekly pay on a Friday
Get up to 33 paid holiday days per year

ctrg limited is acting as an employment business in relation to this vacancy.