Job Description

Front of House Reception Officer

• Pay: £13.36 per hour (PAYE)
• Job Type: Temporary (approx. 4 months - July to October, may vary)
• Location: SL6 1RF (Fully onsite)

Overview

Provide a professional and welcoming front of house service, acting as the first point of contact while supporting bookings, access control, and day-to-day facilities operations.

Day-to-Day Responsibilities

• Welcome visitors and signpost enquiries
• Manage reception area, ensuring a secure and professional environment
• Coordinate meeting room and desk bookings
• Issue visitor badges and support ID pass processes
• Maintain visitor logs and handle access queries
• Order supplies and manage deliveries
• Monitor shared inbox/calendar and communicate with Facilities team
• Support events, meetings, and ceremonies
• Provide general admin and reception cover as needed

Required Skills & Experience

• Previous front-of-house or customer-facing experience
• Strong communication and interpersonal skills
• Calm and professional under pressure
• Organised with the ability to multitask
• IT competent (Outlook, Teams, booking systems)
• Able to work independently and as part of a team

Desirable

• Business Admin / Customer Service qualification
• Experience with booking systems or stock ordering
• Events or civic support experience

Additional Information

• Reports to: Compliance & Contracts Manager
• DBS: Basic check required
• Flexibility to cover reception rota and absences required

To apply for the Front of House Reception Officer position, please submit your CV detailing your relevant experience