Job Description

Belmont Recruitment are currently looking for a Business Support Officer to join Cheshire East Council's Planning Team on an initial 3 month temporary contract. This is a full-time role working 37 hours per week, Monday to Friday.

Key Duties:

• Provide comprehensive administrative and business support to the Planning Service.
• Respond to enquiries from members of the public, elected members, developers and internal colleagues via telephone, email and in person.
• Manage correspondence, complaints and service requests, ensuring they are handled professionally and efficiently.
• Organise meetings, prepare agendas, take accurate minutes and monitor follow-up actions.
• Produce reports, performance data and management information to support service delivery.
• Raise invoices, purchase goods and maintain accurate records and databases.
• Support managers with performance monitoring and administrative projects.
• Ensure all records are maintained accurately and confidentially.
• Work collaboratively with colleagues to continuously improve processes and customer experience.

Requirements:

• Previous experience in an administration, business support or customer service role.
• Excellent organisational skills with the ability to manage competing priorities and meet deadlines.
• Strong communication skills and confidence dealing with a wide variety of customers and stakeholders.

Please reply with an up to date CV ASAP if this role would be of interest to you.