Job Description

Warehouse Manager
PCD300092

The organisation is an environmentally conscious company specialising in the resale of pre-loved books. With a dynamic team of 25 - 30 staff members, we operate through a well-structured warehouse workflow that ensures efficiency and quality at every stage. We are looking for astrong, assertive, and independent Warehouse Manager who is ready to take on operational challenges and contribute to the continued growth of our business.
As the Warehouse Manager, you will be responsible for overseeing day-to-day warehouse operations across multiple departments as well as the long-term growth strategy of the business. This hands-on role requires a proactive individual, manage staff performance, resolve operational issues, implement strategies for growth and ensure that all processes meet company standards. You will also be involved in addressing marketplace concerns and contribute to strategic growth initiatives.

Key Responsibilities
• Manage and coordinate activities of staff across multiple departments.
• Monitor daily workflow and ensure smooth operations between departments.
• Ensure quality control standards are upheld throughout inventory intake and order fulfilment.
• Address and resolve operational and technical issues, including marketplace and inventory management system challenges.
• Handle staff performance, attendance, and day-to-day HR concerns in collaboration with senior management.
• Train, support, and mentor team members to maintain high productivity and quality.
• Take responsibility for daily problem-solving.
• Liaise with suppliers to resolve issues and improve efficiencies.
• Identify inefficiencies and implement process improvements to enhance warehouse productivity.
• Play a key role in planning for business growth and expansion of operations.
• Maintain a clean, safe, and organised warehouse environment.

What We Offer
• Opportunity to be part of a growing, environmentally responsible company.
• Clear path to career progression and future leadership opportunities.
• Supportive team environment with hands-on training.
• Exposure to multiple aspects of warehouse and business operations.
• Competitive salary and holiday entitlement.

Requirements
• Proven experience in a Managerial role within an e-commerce warehouse environment or book reselling operations.
• Strong leadership and team management skills.
• Excellent organisational and communication abilities.
• Ability to work independently and make critical decisions under pressure.
• Strong attention to detail and commitment to quality.
• Familiarity with inventory management systems and common logistics challenges.
• Assertive, driven, and growth-minded with a clear vision for career progression.
• Ability to deal effectively with marketplace operations.

Desirable
• Familiarity with shipping courier processes and dispatch systems.
• Technical troubleshooting experience with inventory software.
• Ambition to grow into a senior management role.

Experience
• Manager: 2 years (required)