Job Description

Location: Peterborough (Fully Onsite)
Pay Rate: 25.69 per hour ( 205.52 per day)
Duration: Initial 6-Month Contract - Likely to Extend

Are you an organised, customer-focused professional looking for your next contract opportunity?

We're recruiting for an Account Coordinator to join a growing and innovative engineering business in Peterborough. This is an exciting opportunity to become part of a fast-paced team supporting customer and dealer relationships within an expanding business area.

This role would suit someone with around 2 years' experience in customer service, account coordination, sales support or administration who enjoys building relationships, solving problems and keeping multiple priorities on track.

You'll act as the key point of contact between customers, dealers and internal teams, ensuring enquiries are managed efficiently and projects continue to move forward.

Your responsibilities will include:

• Managing customer and dealer enquiries via phone and email.
• Coordinating communication between internal departments and external stakeholders.
• Tracking and progressing customer cases from initial enquiry through to resolution.
• Maintaining customer records, databases and documentation.
• Scheduling meetings and coordinating follow-up actions.
• Managing quotations and updating information within Salesforce.
• Providing regular progress updates to customers and internal teams.
• Supporting continuous improvements within a rapidly evolving business environment.

• Previous experience in an Account Coordinator, Sales Support, Customer Service or Administrative role.
• Excellent communication and relationship-building skills.
• Strong organisational skills with the ability to manage multiple tasks.
• A proactive approach with good problem-solving ability.
• Comfortable working independently while collaborating across teams.
• Good Microsoft Office skills, particularly Excel.
• Salesforce experience would be an advantage but is not essential as training can be provided.

• 25.69 per hour ( 205.52 per day)
• Initial 6-month contract
• Opportunity to join a growing, forward-thinking business.
• Gain experience within an exciting and evolving industry.
• Supportive team with excellent exposure across multiple departments.
• Potential for contract extension based on business requirements.

If you're a motivated and customer-focused professional looking to take the next step in your career, we'd love to hear from you.