Customer Support Advisor Burnley - Job - www.procontractjobs.com

Customer Support Advisor

Customer Support Advisor

Burnley

£12.71 - £14.27 per hour

Temporary (6-12 months), 37.5 hours per week

Mpeople Recruitment are seeking a Customer Support Advisor to join a busy team in Burnley. This role involves handling customer enquiries, resolving issues, and providing a high level of service in a fast-paced environment.

Key Duties:

Answer inbound calls and handle customer enquiries
Resolve issues and provide clear advice
Process payments and update customer records
Monitor account alerts and contact customers as needed
Support basic troubleshooting and problem-solving
Maintain accurate system updates and documentation

Skills & Experience:

Previous customer service or contact centre experience
Strong communication and IT skills
Good attention to detail and organisation
Ability to work under pressure and meet targets
Professional and customer-focused approach

Hybrid working available after training (3 days in office). DBS required.

If you do not hear within 5 days, please assume your application was unsuccessful.

Apply Now

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