Job Description

The Role We are seeking a hands-on Technical Business Analyst to shape, drive, and scale AI and automation operations across a highly complex, fast-paced enterprise environment. You will not just be gathering requirements; you will be actively prototyping AI tools, redesigning business processes to be "AI-first," and partnering with engineers to push solutions from proof-of-concept into live production.

Key Responsibilities

• Process Innovation: Identify and redesign core operations to eliminate manual, low-judgment work through intelligent automation.

• Solution Design: Analyse end-to-end processes and produce high-quality functional specifications, user journeys, and acceptance criteria for AI-enabled change.

• Prototyping & Enablement: Build, test, and maintain a curated internal library of optimized prompts, custom GPTs, autonomous agents, and automated workflows.

• Implementation & Scaling: Act as the primary partner for business units, collaborating with data and AI engineering teams to move strategic decisions into live, secure production deployments.

What We Are Looking For

• Real-World AI Experience: You must have proven experience building and deploying actual AI solutions (LLMs, autonomous agents, workflow automation) within a large, regulated enterprise-not just as hobbies or standalone demos.

• Technical Acumen: Solid functional understanding of Generative AI, Document Processing, Human-in-the-Loop workflows, and data privacy principles.

• Methodology Mastery: A strong track record of delivering technical projects using hybrid Agile (Scrum/Kanban) alongside Jira and Confluence.

• Education: A Bachelor's degree (or equivalent) in Computer Science, Information Systems, Data Engineering, or a related technical field.

Randstad Technologies is acting as an Employment Business in relation to this vacancy.