Job Description

Location: Reading (Hybrid – 1–2 days onsite per week)

Contract: 6 months

Rate: £18.16 per hour (Umbrella)

Security Clearance: Current SC Clearance required

Interview Process: Microsoft Teams

About the Role

We are seeking an experienced HR Associate to join a busy HR function on an initial 6-month contract. This role will act as the first point of contact for HR queries, providing efficient and accurate administrative and transactional support to employees, managers, and candidates.

The role is based in Reading with a hybrid working model, requiring at least one day per week onsite.

Key Responsibilities

* Provide first-line HR support via HR systems, email, telephone, and virtual channels

* Manage and resolve HR queries in a timely and professional manner

* Process HR transactions and maintain accurate employee records

* Update HR systems, case management tools, and trackers

* Produce HR documentation using standard templates

* Support managers and employees with HR self-service systems

* Escalate complex queries where required

* Assist with HR projects, system testing, and continuous improvement

* Ensure compliance with policies, employment law, and data protection requirements

* Handle confidential information appropriately at all times

Essential Experience

* Previous experience in an HR Admin, HR Assistant, HR Coordinator, or similar role

* Strong administrative skills with high attention to detail

* Experience maintaining employee data and working with HR systems

* Strong data entry accuracy

* Experience working to SLAs and managing multiple priorities

* Good customer service experience in a professional environment

* Proficient in Microsoft Office (Outlook, Word, Excel)

Desirable Experience

* ServiceNow or HRIS experience

* Experience in HR shared services or HR operations

* Exposure to LMS systems or process improvement work

Key Skills

* Strong communication and organisational skills

* Ability to manage confidential information

* Proactive, reliable, and detail-focused approach

* Strong problem-solving skills

* Able to work independently and as part of a team

Requirements

* Current SC Clearance is essential

Top Criteria

1. HR or strong administrative experience

2. HR systems and Microsoft Office proficiency

3. High accuracy in data entry and record keeping