Job Description

My client is looking for a Assets & Planned Works Administrator to provide administrative and coordination support to the Asset Management team in delivering planned maintenance, capital works, compliance programmes, and property improvement projects. The role supports project delivery, maintains accurate records and data, and ensures effective communication with residents, contractors, and colleagues.
Key Duties

• Support the delivery of planned maintenance, capital works, and compliance programmes.
• Maintain accurate asset, project, and compliance records.
• Coordinate surveys, appointments, access arrangements, and contractor activities.
• Raise, monitor, and update work orders, project actions, and contractor documentation.
• Support procurement, contract administration, budget monitoring, and payment processes.
• Produce reports and maintain performance and KPI information.
• Manage project documentation and ensure records are accurately stored and maintained.
• Liaise with residents, contractors, surveyors, and stakeholders to resolve enquiries and progress works.
• Support compliance activities including Damp and Mould, HHSRS, and Decent Homes requirements.
• Attend meetings and take minutes where required.
• Investigate and respond to complaints and enquiries within the scope of the role.
• Contribute to improvements in systems, reporting, and data management processes.
• Maintain knowledge of relevant legislation, policies, and procedures.
• Undertake any other duties appropriate to the role.