Job Description

Job Opportunity: Order Processing Specialist

Company: Thermo Fisher Scientific

Location: Horsham (Langhurstwood Road) - 100% Onsite Position Type: Full-Time, 12-Month Contract (Replacement)

Hours: 38.75 hours per week | Monday - Friday, 08:30 - 17:00

Pay Rate: £14.68 per hour (AWR Salary Equivalent: £28,351.05 per annum)

Overtime: Available

Interview Process: 1-Stage Process (CV screening only for a fast turnaround)

Start Date: ASAP

Position Summary

We are seeking a detail-oriented, medium-skill level Order Processing Specialist to join our operational team in Horsham. Under the direction of the Order Processing Team Leader, you will play a vital role in submitting and managing client orders within our global systems. You will ensure strict compliance with company policies, standard operating procedures (SOPs), and health and safety guidelines while ensuring all client specifications are flawlessly met to support business prioritisation.

Key Responsibilities

Order Management: Create, review, and approve orders within the Global Project Management System, ensuring all associated paperwork is meticulously accurate.

System & Data Administration: Demonstrate proficient use of internal Thermo Fisher Scientific systems to input data, track statuses, and maintain records.

Compliance & SOPs: Strictly follow and maintain compliance with all company Standard Operating Procedures (SOPs) through continuous training and refresher programmes.

Performance Excellence: Consistently meet or exceed target Key Performance Indicators (KPIs) and maintain high housekeeping standards.

Cross-Departmental Collaboration: Effectively communicate with internal departments and stakeholders to align on delivery expectations and smoothly resolve order queries.

Process Improvement: Actively highlight and support process efficiencies to help the team achieve wider business objectives.

Ad-hoc Duties: Undertake miscellaneous operational tasks as required by the Line Manager.

Position Requirements

Education & Experience:

GCSEs and/or equivalent qualification/experience (including English and Mathematics).

Proven experience working within a fast-paced operational environment.

Experience working within a Good Manufacturing Practice (GMP) environment is highly preferred.

Top Required Skills:

Technical Literacy: Computer literate with strong data entry speed and proficiency in Microsoft Excel.

Attention to Detail: A high level of accuracy when managing complex documentation and data pipelines.

Organisation: Proven ability to successfully plan, prioritise, and coordinate workloads under tight deadlines.

Communication: Strong interpersonal skills, both written and verbal, with the ability to collaborate effectively.

Leadership Attributes: Demonstrated capability to guide, coach, and mentor team members effectively when required.

Culture and Expectations

Work Environment: A fast-paced, compliant-driven operational facility.

Equipment: A company laptop and necessary accessories will be fully provided by Thermo Fisher Scientific.

Vetting: The successful candidate will be required to pass a Standard Background Check prior to starting.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business