Job Description

Front of House & Business Support Administrator

Norwich

Salary is dependent on experience

13 month fixed term contract

8:00am to 4:30pm, Monday to Friday

Starting early August

Atkinson Moss are seeking a highly organised and proactive Front of House & Business Support Administrator to provide efficient administrative and reception support as part of a busy professional services environment.

This role sits within the Business Support team, playing a key part in delivering an exceptional front of house experience while also supporting wider operational and administrative functions across the business.

Key Responsibilities

* Provide daily front of house and reception cover for all visitors and team members

* Welcome clients and prepare refreshments, including tea and coffee

* Maintain a log of all visitors

* Arrange and coordinate client meetings

* Book and manage meeting rooms for staff

* Support appointment coordination for senior team members

* Liaise with clients regarding documents, queries, and general requests

* Handle incoming calls in a professional and efficient manner

* Provide administrative support across all departments

* Carry out filing, scanning, and archiving of client correspondence

* Maintain records of books, files, and client collection items, including obtaining signatures on release

* Carry out general typing duties, including emails, document formatting, and data input

* Manage incoming and outgoing post, including sorting, scanning, and distribution

* Act as a key point of contact for branch-related administration, including printing and posting requirements

* Handle sensitive information with the highest level of discretion

The Candidate

* A strong team player with a positive, can-do attitude

* Friendly, approachable, and highly engaged

* Excellent attention to detail and high levels of accuracy

* Strong written and verbal communication skills

* Proactive and able to work effectively as part of a team

* Confident using Microsoft Office and able to adapt to new systems quickly

* Strong time management and problem-solving skills

* Previous experience in a similar administrative or front of house role

* Experience within professional services is desirable but not essential

For more information, please contact Megan at Atkinson Moss