Job Description

Junior Delivery Manager (Web & App) is required by well known and iconic global brand. eCommerce, QSR environment.

OUTSIDE IR35

Role Overview

They are seeking a Delivery Manager to drive execution excellence across their global digital platform, supporting web and mobile app experiences in Canada and Europe.

This role is responsible for end-to-end delivery execution across the Canada and Europe teams, ensuring that product strategy is translated into high-quality, predictable delivery outcomes. You will operate at the center of planning, execution, and coordination, managing dependencies across markets, teams, and platforms.

Core Competencies

Execution Excellence: Drives predictability, accountability, and delivery quality

Structured Thinking: Breaks down complex initiatives into actionable plans

Risk Management: Anticipates and mitigates delivery risks early

Operational Discipline: Establishes scalable, repeatable delivery processes

Key Responsibilities

1. Intake & Discovery

Ensure all market requests, bugs, and technical needs are captured and brought into intake

Coordinate cross-functional participation in discovery to ensure delivery readiness

Develop a clear understanding of scope, milestones, and delivery objectives across markets

Identify early cross-market dependencies, risks, and sequencing considerations

2. PI Planning & Roadmap Readiness

Before PI Planning

Lead capacity planning for both squads, balancing priorities across Canada and Europe

Partner with Product, Design, and Engineering to align dependencies and establish interlocks

Establish and maintain planning boards, timelines, and delivery artifacts

During PI Planning

Ensure both squads produce high-quality execution plans, sprint sequencing, and commitments

Drive structured discussions across squads to surface cross-market dependencies, risks and mitigations, and trade-offs and sequencing

Advocate for realistic commitments grounded in team capacity and complexity

After PI Planning

Manage and maintain PI tracking across both squads

Track commitments, risks, and progress across Canada and Europe delivery workstreams

Ensure alignment between global roadmap commitments and local execution

3. Execution & Sprint Delivery

Own day-to-day delivery execution

Maintain and evolve timelines and milestones as work shifts

Proactively identify, escalate, and resolve risks, blockers, and dependencies

Ensure backlog health and readiness for upcoming sprints

Partner with Product to ensure clear, actionable user stories and acceptance criteria

4. Agile Operations & Ceremonies

Facilitate Agile ceremonies across both squads: Daily Stand-ups, Sprint Planning, Backlog Refinement, Sprint Reviews & Retrospectives

Drive strong team accountability and delivery discipline

Support teams in continuous improvement and iteration of ways of working

5. Post-Launch & Operational Excellence

Coordinate knowledge transfer and enablement post-release

Ensure a balance between feature delivery and operational support (eg, bugs, production issues)

Track and analyze delivery metrics (eg, velocity, predictability, throughput)

Qualifications

Required

5+ years experience in Delivery Management, Program Management, or Scrum Master roles

Proven experience leading Agile/Scrum delivery in digital product environments (web and app)

Strong experience in PI Planning/scaled Agile frameworks

Demonstrated ability to manage cross-team dependencies and global stakeholders

Excellent communication skills

Preferred

Experience in eCommerce or fast casual/QSR environments

Experience with global or multi-market delivery models

Familiarity with tools such as Jira, JPD, Confluence, or similar delivery tooling

Strong analytical mindset with experience using delivery metrics to improve outcomes

(Apply online only) per day

OUTSIDE IR35

6 month rolling contract

Based remote (UK)