Job Description

Housing Officer

Location: Reading (Regular Travel Across Slough & London)

Rate: £200-£250 per day (Umbrella)

Contract: 3-Month Temporary Contract

Start Date: ASAP

We are currently recruiting for an experienced Housing Officer to join a busy housing team on an initial 3-month temporary contract with an immediate start.

You will be responsible for managing a patch of approximately 310 properties, providing a high-quality housing management service while building positive relationships with residents and ensuring tenancy obligations are met.

Key Responsibilities:

• Manage a portfolio of approximately 310 residential properties
• Handle rent arrears and support income recovery
• Investigate and manage Anti-Social Behaviour (ASB) cases
• Conduct new tenancy sign-ups and ensure tenants understand their tenancy agreements
• Carry out general tenancy management duties, including estate inspections and resident visits
• Work closely with internal departments and external agencies to resolve tenancy-related issues
• Deliver an excellent customer-focused housing management service

Requirements:

• Previous experience working as a Housing Officer or in a similar housing management role
• Proven experience managing rent arrears, ASB cases, and tenancy sign-ups
• Strong communication, organisation, and case management skills
• Full UK driving licence and access to a vehicle, or the ability to travel regularly across Reading, Slough, and London