Job Description

Location- Sheffield - office based

Rate- 13.05 per hr. via PAYE

Working Pattern - Monday to Friday, 9:00am - 5:00pm, 30-minute lunch break, 37.5 hours per week

Contract - Until 10th August 2026

We are seeking enthusiastic and proactive Administrators to join our client's administration team. This role plays a key part in supporting case handlers and ensuring clients receive an excellent level of service.

Key Responsibilities:

• Provide administrative support to case handlers, including client and third-party communications
• Manage and maintain task lists, ensuring follow-ups are scheduled with internal teams and external partners
• Handle ad-hoc administrative tasks to support team requirements, including speaking with customers and third parties by phone
• Respond to enquiries via a shared email inbox
• Assist with the development and implementation of system or process improvements

Skills and Experience Required:

• Previous experience in an administrative role
• Strong communication skills and confidence when speaking with clients over the phone
• Excellent organisational skills with the ability to manage and prioritise a varied workload
• High attention to detail and accuracy

If shortlisted, a recruiter from the team will contact you within 24-48 hours for an initial discussion. The call will come from a Manchester number (either 0161 or 161).

Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.