Job Description

Location: East Midlands (Hybrid Working 3-4 days on site)

Contract: Initial 3 Months

Rate: Negotiable

Start Date: ASAP

Key Responsibilities:

• Managing a designated housing patch
• Delivering tenancy management services across a portfolio of properties
• Conducting tenancy audits, estate inspections, and resident visits
• Managing Anti-Social Behaviour (ASB) cases from investigation through to resolution
• Handling tenancy breaches and tenancy enforcement action where required
• Supporting tenancy sustainment and resident engagement initiatives
• Managing low-level rent arrears and working alongside income teams
• Liaising with internal departments, local authorities, support services, and external agencies
• Ensuring compliance with housing policies, procedures, and relevant housing legislation
• Maintaining accurate records and case management systems

Requirements:

• Previous experience as a Housing Officer, Neighbourhood Officer, Tenancy Officer, or Housing Management Officer
• Strong background in tenancy management within social housing
• Experience managing ASB cases and tenancy-related casework
• Knowledge of housing legislation and tenancy enforcement processes
• Excellent communication and stakeholder management skills
• Ability to manage a diverse caseload independently
• Full UK Driving Licensce

If you're interested in hearing more about this opportunity, please send over your updated CV or get in touch at for a confidential discussion.

If this role isn't suitable for you, referrals and recommendations are always appreciated.