Job Description

Location: Newcastle College, Newcastle upon Tyne
Contract: Temporary (1st September st October 2026)
Hours: Full Time 37 hours per week
Pay: £15.07 (inclusive of holiday pay)
Employer: The Supply Register (on behalf of Newcastle College, part of NCG)

The Supply Register is proud to be working in partnership with Newcastle College, part of NCG, to recruit a Learner Support Funding Administrator for a full-time temporary assignment.

This is an exciting opportunity to join Newcastle College during one of its busiest periods of the academic year, providing vital administrative support to ensure learners receive the financial assistance they need to access and succeed in their studies.

The role will commence on 1st September 2026 and continue until approximately 31st October 2026.

As a Learner Support Funding Administrator, you'll play a key role in supporting the effective administration and distribution of learner support funding, ensuring students receive the assistance they're entitled to in a timely and efficient manner.

Key responsibilities include:

• Processing learner support funding applications accurately and efficiently.
• Managing and distributing learner support funds, including bursaries for childcare, travel, equipment and other eligible expenses.
• Supporting the administration of Free College Meals and other learner support schemes.
• Liaising directly with students to distribute travel passes, meal support cards and other funding-related resources.
• Arranging and coordinating collection appointments with students.
• Contacting students to ensure the timely collection of travel passes and support items.
• Issuing laptops to students and maintaining accurate allocation records.
• Completing and checking all required documentation, ensuring records are accurate and fully compliant.
• Carrying out data entry and maintaining accurate learner records and funding information.
• Responding to enquiries from learners, staff and other stakeholders regarding funding processes and eligibility.
• Working collaboratively with colleagues to ensure an excellent student experience throughout the enrolment period.

We're keen to hear from candidates who have:

• Previous experience within an administrative or customer service role.
• Excellent organisational skills with strong attention to detail.
• Experience of maintaining accurate records and processing documentation.
• Good IT skills, including Microsoft Office applications and data entry systems.
• The ability to communicate confidently with learners, colleagues and external stakeholders.
• The ability to prioritise workload and work effectively during busy periods.
• A proactive and professional approach with a commitment to providing excellent customer service.

Previous experience within education, student services, learner support or funding administration would be advantageous but is not essential.

Newcastle College is one of the North East's leading Further Education providers, committed to delivering outstanding support to learners. This role offers the opportunity to make a real difference by helping students access the financial support they need to succeed in their education.

• Competitive hourly pay.
• Dedicated support from a specialist Further Education recruitment consultant.
• A straightforward and supportive recruitment process.
• Opportunity to work with one of the region's leading colleges.
• Access to additional temporary and permanent opportunities across the NCG partnership.

The Supply Register and Newcastle College are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Successful applicants will require an Enhanced DBS Certificate on the Update Service or be willing to obtain a new Enhanced DBS through The Supply Register prior to commencing work.

If you're an organised administrator with excellent attention to detail and a passion for supporting learners, we'd love to hear from you.

Gemma Gibaux
Senior Partnership Executive The Supply Register

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