Job Description

Neighbourhood Housing Officer – Agency Contract

📍 Location: Launceston / North Cornwall

💰 Pay: £20.75 per hour

🕒 Hours: 37 hours per week (Monday–Friday)

📄 Contract: Temporary until October 2026

Are you an experienced Housing Officer looking for your next opportunity in social housing?

We're recruiting for a Neighbourhood Housing Officer to manage a geographical patch across North Cornwall, delivering high-quality tenancy and neighbourhood management services while making a real difference to local communities.

What you'll be doing:

Managing a patch of social housing properties and acting as the main point of contact for residents.

Delivering excellent tenancy and neighbourhood management services.

Conducting tenancy sign-ups, property viewings and tenancy visits.

Investigating and resolving tenancy breaches, including ASB and safeguarding concerns.

Monitoring estate standards and contractor performance to ensure high-quality neighbourhoods.

Building strong relationships with residents, colleagues and partner agencies.

Supporting resident engagement and community development initiatives.

We're looking for someone with:

Experience in social housing, tenancy or neighbourhood management.

Strong knowledge of tenancy management and estate services.

Excellent communication and customer service skills.

The ability to manage a varied caseload and prioritise competing demands.

A proactive, organised and solutions-focused approach.

Full UK driving licence and access to a suitable vehicle (essential).

Enhanced DBS check required.

Interested?

To apply or find out more, contact Carol Jones:

📞 (phone number removed)

📧 (url removed)

Or send your CV today for immediate consideration