Job Description

A fantastic opportunity for a Repairs Manager has come available for a well-respected housing provider based in Cardiff!

You will be based at their head office in Cardiff with hybrid working available

As the Repairs Manager , if you have a strong track record of managing a DLO and building up and upskilling a team, I want to speak with you

Repairs Manager duties:

Lead on the delivery of a safe, high-performing and customer-focused multi-trade responsive repairs service, ensuring services align with organisational priorities and regulatory requirements.

Hold overall accountability for repairs service performance, overseeing the use of KPIs, dashboards and data analytics to drive continuous improvement, inform decision-making and provide assurance to senior leadership.

Manage the reactive repairs budget, ensuring effective financial control and value for money services. 

Lead the procurement, appointment and performance management of external contractors, ensuring contractual compliance, quality standards, and value for money outcomes for customers.

Lead, manage and mentor the Repairs Team Operational Leads, setting clear direction and standards in line with industry best practice and ensuring robust training and development is in place.To succeed as the Repairs Manager, you need:

Significant experience within managing and delivering high quality repairs services

Extensive knowledge of health and safety and other relevant legislation and regulations

Knowledge of the WHQS (Welsh Housing Quality Standard), including HHSRS

Experience managing a DLO

Experience dealing with a customer contact centre

Experience driving efficiency's and cost control

This role is offering a day rate of £250-£300 per day 

To register your interest, click apply now or call Kyle on (phone number removed)