Job Description

R13 are supporting a leading business consultancy in their search for an experienced administrative Co-ordinator to join the company’s growing team on a 9–12 month fixed-term contract. Reporting to the Operations Manager, you'll play a key role in ensuring the smooth day-to-day running of the sales operation, by providing essential administrative support that enables the sales function to continue their commercial growth.

The role offers plenty of variety, combining sales administration, customer service, reporting and supplier liaison, making it ideal for someone who enjoys a fast-paced environment and takes pride in delivering a high level of support.

This is an excellent opportunity for an organised and proactive administrator with prior experience supporting a sales function, working Mon-Fri hours based out of the company’s head offices on the outskirts of Norwich. Offered salary of £28,000- £30,000 DOE – pro-rata.

For candidates applying from outside the local region, please include a brief covering note outlining your relocation plans, current location, and anticipated timeframe for moving. Applications without this information may not be considered further.

The Company

As a people-first, values-led business in a genuinely supportive environment, you will be joining a company who has recently been recognised as one of the best employers to work for in the UK. With over 25 years of experience delivering business and technical support solutions to organisations across the UK, this company has built an outstanding reputation for helping businesses modernise and achieve their goals. They pride themselves on delivering an exceptional customer experience, building trusted relationships and creating a collaborative, supportive working environment.

Benefits

25 days holiday plus bank holidays (pro-rata)

Buy and sell holiday scheme

Birthday leave

Private medical cover

Enhanced maternity pay

Ongoing training and development

Genuine opportunities for career development

Friendly, collaborative and supportive team environment

The Day to Day

* Providing day-to-day administrative support to the Account Management and Sales teams.

* Preparing sales quotations, proposals and presentations.

* Processing customer quotes and ensuring all documentation is accurate.

* Producing reports, analysing customer data and identifying upcoming contract renewals.

* Supporting the team with renewal activity and helping ensure opportunities are managed through.

* Liaising with customers to provide updates, answer queries and maintain excellent relationships.

* Speaking with suppliers to obtain pricing, product information and order updates.

* Assisting with account planning and identifying opportunities to cross-sell or upsell services.

* Supporting the onboarding of new customers and ensuring a seamless customer experience.

* Maintaining CRM records, internal documentation and sales information.

* Coordinating meetings, preparing agendas and following up on actions.

* Working closely with internal departments to ensure smooth service delivery.

You will have/be

* At least two years' experience within a sales support or sales administration role.

* Excellent organisational skills with strong attention to detail.

* Confident communicator with a professional telephone manner.

* Experience preparing reports and working with data.

* Ability to prioritise workload and manage multiple tasks effectively.

* Strong IT skills, including Microsoft Office.

* A proactive approach with a genuine desire to support colleagues and customers.

* Previous experience within the IT or technology sector would be advantageous but is not essential.

How to apply

To hear more details about this fantastic opportunity please email your CV to Becky Headden – Co-founder at rthirteen recruitment. If you don’t hear from us within 5 working days upon initial submittal of your CV, please assume you have been unsuccessful