Job Description

Rewards & Benefits on Offer;

• Remote working from day one!
• Monday - Friday working hours, no weekends.
• Employee assistance programme
• Profit sharing
• Company pension
• Casual dress
• Free flu jabs
• Option of a flexible contract or a permanent contract
• Eligible employees can earn a share of the profits from the company.
• Employee of the quarter awards (prizes have included trips for two, brand new laptop or tv, yearly gym membership, etc)
• Ongoing training, coaching and progression opportunities

The Company You'll be working for

MTrec Commercial are proudly representing our industry leading client on their search for a Korean Speaking Customer Advisor to join their expanding team on a part time basis. We are open to applicants who live UK wide, equipment and full training is provided. If you feel you have the required skills and experience, then please apply for an immediate response!

The Role you will be doing

• Conduct calls in order to generate high quality leads
• Acquire, with training, good knowledge of product features and applications and be able to utilise this information efficiently within your communication
• Understand the needs of the prospective customer and react accordingly
• Maintain organised and detailed records of customer interactions
• Research contacts and consider their requirements prior to communication
• Support your colleagues and work as a team
• Deliver a very high standard of quality and professionalism at all times

About you

• Exceptional communication skills; both written and spoken in Korean and English
• Positive attitude and result driven
• Good team and interpersonal skills
• Confidence to direct the course of a conversation and handle objections
• Well-organised and conscientious, with excellent attention to detail
• Ability to quickly learn new processes
• Fluency in an additional language (ex: German, French, Spanish, Italian, Portuguese, Mandarin, Japanese)
• Educated to degree level or equivalent professional experience
• Experience with CRM
• Experience in a call centre or any target-driven environment (lead generation, telesales, B2B, customer service, etc)
• You must be able to work Monday - Friday 6am - 10am