Job Description

Job Title: Customer Service Advisor

Location: Fully Remote

Pay rate: 13.45 per hour

Contract Type: Temporary

Hours: 37.5 per week on rotating Shifts between 7am and 7PM

Are you ready to make a difference? Join our team as a Customer Service Advisor where your skills will support individuals and businesses across the nation! This is not just a job; it's an opportunity to contribute to public services while developing your career in a dynamic environment.

Why Join Us?

• Be part of a dedicated team that impacts lives every day!
• Enjoy a friendly and supportive work atmosphere.
• Gain valuable experience in the public sector.
• Work with a diverse group of professionals who share your passion for customer service.

What You'll Do:
As a Customer Service Advisor, you will:

• Respond to inquiries regarding PAYE, tax codes, and national insurance.
• Provide clear and accurate information to customers over the phone and via email.
• Assist individuals and businesses in navigating Clients processes with confidence.
• Handle sensitive information with professionalism and integrity.
• Ensure customer satisfaction by delivering exceptional service in every interaction.

Who You Are:
We're looking for someone who is:

• Enthusiastic: Bring your positive energy and passion for helping others!
• Communicative: Strong verbal and written skills are a must.
• Empathetic: Understand the needs of our customers and provide tailored support.
• Detail-oriented: Accuracy is key in everything you do!
• Adaptable: Comfortable in a fast-paced environment and ready to tackle new challenges.

What's in It for You?

• Opportunity to work remotely or in an office environment.
• Gain insights into the inner workings of our client and public service.
• Training and development opportunities to boost your career!

Join us in providing vital services that help people thrive! Together, we can make a meaningful impact on our communities. Your adventure starts here-apply today and become a part of something special!

We're excited to meet you!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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