Job Description

L&D Coordinator
£43k - £48k a year
Full-time
PCD330278

Job Description
L&D Coordinator
Department: HR
At the organisation, we believe that high-quality patient care starts with well-supported and continuously developed staff. We are looking for a proactive and organised individual to join our team as a Learning and Development Coordinator, playing a vital role in ensuring our teams have the skills, knowledge and support they need to thrive. In this role, you will work closely with clinical and non-clinical leads to manage training plans, oversee internal and external learning opportunities, and maintain accurate training records, all while fostering a culture of continuous learning across the organisation. If you are passionate about learning and development and want to make a meaningful impact in healthcare, we’d love to hear from you.

Skills, Knowledge and Expertise
• Excellent communication skills, able to establish effective working relationships with all staff as well as external organisations
• Strong problem-solving skills
• Approach tasks with perseverance
• Good attention to detail
• Excellent organisational skills, able to prioritise/multitask
• Able to work independently and take initiative
• Experience in an administrative role or similar/transferable
• (Desirable) Experience working in a healthcare setting

The organisation is building the future of primary care.
We run a group of GP surgeries serving over 75,000 patients across 9 sites, with a team of 200+ clinicians and operators. But we are not just a standard public healthcare sector provider. We are here to raise the bar - on care, on outcomes, and on how a modern healthcare organisation should run.
That means proper systems. High standards. Real accountability. And a culture that values pace, clarity, and getting the right things done. You will be joining a team that is scrappy, smart, and serious about change - with leadership that backs ambition and rewards delivery.
We expect a lot - but we also invest in our people. You will get:
• 💰 Competitive salary + bonus - built to reward performance, not just tenure
• 💡 Professional development - we will back your growth with funding and support
• 🩺 Vitality Health insurance - fast access to private care and real wellness perks
• 📅 Birthday day off - because cake > email
• 🚲 Cycle + tech schemes - stay active and get the gear you need
• 🏥 Company pension - competitive NOW pension arrangement
• 🛡️ Company the organisation - peace of mind built in
• 🎉 Regular team socials - from low-key hangs to all-the organisation
• 🍦 Summer surprises + festive extras - because small things matter
• 💥 A real mission - not just perks: your work here helps fix the system
This isn’t just a job. It is a chance to help transform primary care - and have some fun along the way.

Key Responsibilities

• Work with clinical and non-clinical leads and senior leadership to maintain annual training and development plans for all staff groups to meet the needs of the practice and patients
• Handle training queries and provide advice, support and guidance to staff about learning and development opportunities, as well as to Line Managers for their direct reports
• Manage internal and external training bookings, overseeing from start to finish and delivering induction training as required
• Provide administrative support for the Learning Management Systems and maintain an accurate record of training and skills
• Ensure that all mandatory training is completed by all members of staff
• Conduct Learning Needs Analyses and discussions around training requests with new and current staff