Job Description

Location: Euston, London (onsite)

Rate: £15.00 - £16.00 per hour

Duration: ASAP start until mid-August

We are currently seeking an IT Systems Administrator to join a busy IT support team to start ASAP on a temporary basis until mid-August, providing first-line technical support to approximately 100 onsite users and a wider user base of around 300 employees across multiple locations.

Key Responsibilities:

• Provide 1st line IT support across hardware, software and user account issues.
• Support users with Active Directory, Office 365, Citrix and video conferencing platforms including Teams, Zoom and Webex.
• Escalate complex issues to senior IT team members when required.
• Assist with IT projects and ongoing system improvements.

About You:

• Previous 1st Line Support or IT Support experience in a corporate office
• Good knowledge of Active Directory, Office 365 and Citrix environments
• Strong communication and problem-solving skills.
• Able to work effectively in a fast-paced environment and provide excellent customer service.
• Experience of Citrix and Teams Viewer.

Desirable:

• Knowledge of Azure AD and Endpoint Manager.
• Experience providing remote support to end users.
• Technical certifications or an IT-related qualification.

This is a great opportunity for an immediately available IT professional looking for a short-term assignment within a professional and supportive environment. If you have the above skills and are available to start immediately and commit to this role until mid-August, apply now!