Operations Administrator

Temporary Operations Administrator (Customer Service)
Location: Office-based
Contract: Temporary (8-12 weeks)
Start Date: Mid-August 2026
Hours: 28 hours per week
Pay Rate: £12.71 per hour
Working Pattern: Flexible days and hours, to be agreed. All 28 hours must be worked from the office.
About the Role We are looking for a reliable and customer-focused Temporary Operations Administrator to join our team for an 8-12 week assignment starting in mid-August.
This is a varied role that combines administration, operational support and customer service. You will play an important part in ensuring day-to-day processes run smoothly while providing a professional and positive experience for customers and colleagues.
Key Responsibilities

Providing excellent customer service via telephone and email.
Responding to customer enquiries and resolving issues efficiently.
Processing and maintaining accurate records and databases.
Supporting operational processes and administrative activities.
Preparing correspondence, reports and documentation as required.
Managing inboxes and escalating queries where appropriate.
Assisting with scheduling, coordination and general office administration.
Ensuring information is handled accurately and confidentially.

We are looking for someone who:

Has previous administration experience.
Possesses strong customer service skills and a professional telephone manner.
Is organised, detail-oriented and able to manage multiple tasks.
Has good working knowledge of Microsoft Office, including Outlook, Word and Excel.
Communicates clearly and confidently with a range of people.
Works well independently and as part of a team.
Is reliable, adaptable and able to learn new processes quickly.

What We Offer

Competitive hourly rate of £12.71 per hour.
Flexible working hours and days (28 hours per week).
Friendly and supportive office environment.
Opportunity to gain valuable experience within a busy operations team.

How to Apply If you are an organised administrator with excellent customer service skills and are available to start in mid-August, we would love to hear from you.

Apply Now

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