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Service Consultant - Service Design, Transition & ServiceNow CSM Contract: 6 Months Start: ASAP Rate: Up to 525 per day Location: London or Leeds IR35: Outside IR35 Security Clearance: NPPV3 Required TRIA are supporting a specialist technology services organisation in the search for an experienced Service Consultant to join a high-profile programme delivering complex managed service solutions. This is a hands-on role requiring a proactive, "roll-your-sleeves-up" approach. You'll play a key role in taking service operating models from concept through to implementation, ensuring new and enhanced services are fully operationally ready and successfully transitioned ...
Service Consultant - Service Design, Transition & ServiceNow CSMContract: 6 Months Start: ASAP Rate: Up to £525 per dayLocation: London or Leeds IR35: Outside IR35 Security Clearance: NPPV3 RequiredTRIA are supporting a specialist technology services organisation in the search for an experienced Service Consultant to join a high-profile programme delivering complex managed service solutions.This is a hands-on role requiring a proactive, "roll-your-sleeves-up" approach. You ...
Job Description Job Title: NDH(D) Service Delivery ManagerContract: 12-month contract (potential for extension) Security: SC required or ability to obtainPurpose of the RoleThe Service Delivery Manager supports the delivery and continuous improvement of the NDH(D) service in alignment with ITIL v3 and Defence/public-sector governance standards. The role ensures that the service is delivered efficiently and to agreed OLA and KPI levels, that performance is monitored, and that service improvements ...
Job Title: Junior Service Design AssistantRole Type: ContractLength: 6 Months initialLocation: Dartford (1-2 days per week) Our client is looking for a proactive and organised Junior Service Design Assistant to support projects through service design, transition and operational readiness. This is a great opportunity for someone with strong people skills and an interest in service management to help improve documentation, support models and project handovers.Key Responsibilities:Attend project me ...
Adecco are pleased to be recruiting for a Service Design and Transition Manager to work within Southern WaterLocation: Hybrid working (Highly flexible, UK-based - Durrington office attendance periodically)Contract Type: Fixed Term ContractSalary: £550 per day Are you passionate about service design and eager to lead seamless transitions within the Facilities Management industry? Our client is looking for a dynamic Service Design and Transition Manager to join their growing team! If you thr ...
Adecco are pleased to be recruiting for a Service Design and Transition Manager to work within Southern Water Location: Hybrid working (Highly flexible, UK-based - Durrington office attendance periodically) Contract Type: Fixed Term Contract Salary: 550 per day Are you passionate about service design and eager to lead seamless transitions within the Facilities Management industry? Our client is looking for a dynamic Service Design and Transition Manager to join their growing team! If you thrive in a collaborative environment and are ready to make a significant impact, this is the role for you! ...
Role: Service DesignerLocation: Hybrid 3 days onsite per week(Manchester or Newcastle)Clearance: Active SC or SC eligibleRate: £525.00 pd Inside IR35About the Role:Service Designer, you will play a crucial role in shaping and improving our internal services. You will navigate through ambiguous scenarios with ease and engage with stakeholders who may have varying levels of openness. This position requires you to proactively establish connections with teams that are still in the process of u ...
Your new role We're looking for an experienced Service Designer contractor who can quickly embed into multidisciplinary teams and design or improve end‑to‑end public services. This role suits someone comfortable working in complex environments, shaping services across digital and non‑digital touchpoints, and making progress where problems are not yet fully defined.Strong communication skills are essential. You'll need to communicate clearly, confidently and adaptivel ...
Role: Service DesignerDay rate: £600 - £650.00 Per Day (Inside IR35 via Umbrella)Duration: Initial 6 monthsLocation: Remote working with travel to the Midlands as requiredWe are currently recruiting for an accomplished Service Designer on a contract basis for a large scale financial services organisation based in the West Midlands.We are looking for an experienced Service Designer to work on one of clients largest programmes of work. You will have a knowledge of defining and managing ...
Role: Service Designer Day rate: 600 - 650.00 Per Day (Inside IR35 via Umbrella) Duration: Initial 6 months Location: Remote working with travel to the Midlands as required We are currently recruiting for an accomplished Service Designer on a contract basis for a large scale financial services organisation based in the West Midlands. We are looking for an experienced Service Designer to work on one of clients largest programmes of work. You will have a knowledge of defining and managing technology asset and configuration inform ...
Lead Service DesignerContract6 MonthsHybrid Working - couple times per month in either London, Bristol or WarwickMarket day rates inside IR35 via umbrellaAre you a passionate Service Design leader ready to make a significant impact? Our client is looking for a Lead Service Designer to drive customer-centric design in a dynamic, multi-product environment. This is your chance to lead a talented team, transform service design processes, and enhance customer experiences across the board!What You' ...
Role: Service Designer Location: Hybrid 3 days onsite per week (Manchester or Newcastle) Clearance: Active SC or SC eligible Rate: 525.00 pd Inside IR35 About the Role: Service Designer, you will play a crucial role in shaping and improving our internal services. You will navigate through ambiguous scenarios with ease and engage with stakeholders who may have varying levels of openness. This position requires you to proactively establish connections with teams that are still in the process of un ...
Job title: Service Designer - Financial WellbeingLocation: London - 2 days per week onsiteContract: 6 Months - potentially for extensionSalary: Circa - £84k - £86k AnnualHours: 35 hours, full timeAbout this opportunity We're looking for a visionary Service Designer to collaborate in creating seamless digital experiences for our customers, building advocacy and advancing the practice of Service Design across the Group.You'll love your craft and enjoy sharing your knowledge wit ...
SC Cleared Service Desk Analyst Location: Reading (Onsite) Rate: 230 per day Contract Length: 6 months Profile: Dedicated and security-cleared Service Desk Analyst with proven experience providing 1st and 2nd line IT support within secure and fast-paced environments. Skilled in troubleshooting hardware, software, and network issues while delivering excellent customer service. Holds active Security Clearance (SC) with a strong understanding of ITIL processes, incident management, and working within SLAs. ...
Service Desk AnalystHybrid / Peterborough after training is completed (4-6 weeks)6-month contract (extend each 6 months & paid weekly)37.5 hours per week – overtime availableRotating Shift Pattern - Weekend work is required on a rotational basis.£19.97 per hour - Umbrella assignment rateWorking as part of a project-based team, you will be responsible for resolving technical IT related issues at 1st and 2nd line level, along with getting involved with more hands on tasks, such as ...
Service Desk Analyst 3-Month Initial Contract100% On site in Eastleigh £21.35 p/h (Umbrella)Start ASAPYour new company You'll be joining a dynamic and supportive IT team within a public sector environment, where technology plays a key role in enabling operational efficiency and service delivery. The team is committed to providing high-quality support and ensuring users get the most from their ICT systems.Experience:Previous experience working in a service desk or IT support environment ...
SC Cleared Service Desk AnalystLocation: Reading (Onsite)Rate: £230 per dayContract Length: 6 monthsProfile:Dedicated and security-cleared Service Desk Analyst with proven experience providing 1st and 2nd line IT support within secure and fast-paced environments. Skilled in troubleshooting hardware, software, and network issues while delivering excellent customer service. Holds active Security Clearance (SC) with a strong understanding of ITIL processes, incident management, and working wi ...
Service Desk AnalystRemote/Liverpool (on site once a week)3-6 months (could go perm)£150 per day (Inside IR35)A Service Desk Analyst is required for our client based in Liverpool. Occasional visits to the client site will be required. The successful candidate will provide support for a variety of software and hardware systems used within the organisation involving all aspects of customer support. The role includes telephony, remote and desk side support.The role will be responsible for day ...
Service Desk Analyst Remote/Liverpool (on site once a week) 3-6 months (could go perm) 150 per day (Inside IR35) A Service Desk Analyst is required for our client based in Liverpool. Occasional visits to the client site will be required. The successful candidate will provide support for a variety of software and hardware systems used within the organisation involving all aspects of customer support. The role includes telephony, remote and desk side support. The role will be responsible for day ...
Service Desk Analyst - DV Cleared + DV Cleared role + 400 per day Inside + Onsite role - Bath based Key Skills: + Experienced Service Desk + DV Cleared The Role: We are seeking an experienced Senior Service Desk Analyst to provide advanced technical support, mentor junior team members, and help drive continual service improvement across the IT support function. This role serves as a key escalation point for complex incidents, ensures high-quality customer service, and contributes to the stability and performance of end-user technology services. ...
Service Desk Analyst | £150 | Inside IR35 PAYE | 3 Months | Onsite/Hybrid We’re recruiting for a Service Desk Analyst for a 3-Month contract role. This position will be vital in supporting our clients Self-Service Password Reset rollout. This position is determined as Inside IR35 PAYE and requires onsite work in either Exeter or St Austell for the first 2 weeks, with flexibility on Hybrid working 1-2 days per week following training. Key RequirementsConfident following ...
Service Desk Engineer 12 Month Contract (Initial) Chester Hybrid Working Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We are happy to be recruiting for one of our high-profile Banking clients. They are currently looking for Service Desk Engineers to join their ...
Your new company, My client, is looking for a Service Desk Lead. This is a hybrid role, working 2 days a week on-site, based in Birmingham. They are looking for a strong service desk lead, who has experience working with stakeholders and customers, hands-on experience working as a service desk analyst, someone who is a safe pair of hands, proactive and can take initiative. You will be responsible for managing escalations, making rotas, creating reports. The experience below is essential for this role: Service Desk Lead Exper ...
Service Desk Manager London (hybrid) 6 month contract (Outside IR35) £500 - £600 p/d A well-established and growing organisation is seeking an experienced Service Desk Manager to lead and evolve its IT support function within a complex, multi-site environment. Supporting a diverse user base across office, remote and site locations, you'll play a pivotal role in delivering a high-quality, customer-focused IT service, ensuring stability, performance and continuous improvement across the service desk and field support teams. ...
Job Role: IT Service Desk Operator – Level 1Location: Gladstone House, RDE Heavitree, Gladstone Road, Exeter, EX1 2EDTrust: Royal Devon University Healthcare NHS FoundationHours: 37.5 hours/week On-site roleContract: 6 months (Possibility of being permanent)Pay Rate: £13.60/hr + Holiday pay =>> £15.46/hr (Day) * Saturday Rate: £18.36/hr + Holiday Pay =>> £20.87/hr * Sunday Rate: £22.99/hr + Holiday Pay =>> £26.13/hr * Bank Holiday Rate: ...
End User Support Contractor – Short Term Contract Onsite | Immediate Start3 month rolling contract | Outside IR35 | £200 per day Must be Cambridge Based. We are currently partnering with a leading technology organisation to recruit an experienced End User Support Contractor for a short-term onsite engagement. This is an excellent opportunity for a hands-on IT support professional who enjoys working in fast-paced environments and providing high-quality end user suppor ...
Service Improvement LeadLeicester (Hybrid)4 month Contract Full Time, Monday to FridayUp to £600 per day (DOE)We are recruiting for an experienced Service Improvement Lead to join a busy Leicester based company on an initial 4-month contract. This Service Improvement Lead role is ideal for someone who enjoys solving operational challenges, improving customer journeys, and driving meaningful service improvements within complex environments.The Service Improvement Lead will support operation ...
Job title: Support Services Manager - ITILLocation: UK RemoteContract duration: 6 months+Our client, a successful, UK based consulting company specialising in the provision of Enterprise Asset Management (EAM) services has identified a role for a Support Services Manager to work within the Support Services Team.Position Summary:Led and directed by the Senior Manager Support Services.Support Service Managers are part of a service / support desk team who act as a single point of human contact to m ...
Job title: Support Services Manager - ITILLocation: UK RemoteContract duration: 6 months+Our client, a successful, UK based consulting company specialising in the provision of Enterprise Asset Management (EAM) services has identified a role for a Support Services Manager to work within the Support Services Team.Position Summary:Led and directed by the Senior Manager Support Services.Support Service Managers are part of a service / support desk team who act as a single point of human contact to m ...
Service Tooling Analyst (Maternity Cover)Location: East Leake (Loughborough) OR Elland (West Yorkshire)Hours: 36.25 hours per weekAt Saint Gobain UK & Ireland we are looking for a Service Tooling Analyst to join our Digital & IT team on a 14-month maternity cover contract.This is an exciting opportunity to take ownership of key business tooling and automation platforms that support colleagues across the organisation. You'll play a vital role in developing and enhancing solutions usin ...