Description Our Lincolnshire local government clients seek a Customer Service Advisor, Care & Wellbeing. In this crucial and sensitive role within Children's Services, you'll be the first point of contact for anyone who calls Customer Services to report concerns about a child. This will include taking calls from members of the public and professionals such as Police Officers, Nurses and School Teachers. You'll need your clear, concise, and cool-headed communication style to provide information. If you enjoy working in a fast-paced environment, with plenty of va ...
Job Title: Customer Relations Officer Location: Local authority based in Hounslow Hourly rate: 21.41 PAYE/ 28.48 Umbrella Contract Length: 3-month temporary contract (possibility of extension) Working Pattern: Monday- Friday, 8.45am- 5pm (36 hours per week) Working Arrangements: Hybrid model: 2 days in Hounslow House office, 3 days working remotely ASAP Start Job Purpose: As a Customer Relations Officer (Housing) you will play a key role in overseeing and working with housing and Social care colleagues to resolve complaints ...
Berry Recruitment is out looking for Call Centre Agents! Contract - 12 Months with possibility to be extended afterwards. Pay - 13.45 an hour - weekly pay PAYE 33 Days Annual Leave including bank holidays Flexible Working Hours: Full Time 37hrs and Part Time 27:30hrs Full time in the office Weekend work involved - rotational Full Training provided Duties Process work in line with agreed procedures, business rules or scripts - Processing work could include making calls, answering telephone, emails, queries, ta ...
Complaints Support Officer We are seeking a proactive and customer-focused Complaints Support Officer to join a busy Corporate Complaints Team. This is a varied and rewarding role supporting the effective handling of complaints, enquiries and feedback, ensuring a high-quality and consistent service is delivered across the organisation. About the role You will support the day-to-day operation of the complaints function, managing a caseload of enquiries and complaints from receipt through to resolution. This includes assessing c ...
Customer Service Coordinator Rate - £12.21 PAYE Location - Tarmac Building Products Snodland Office, Holborough Rd, Snodland ME6 5PJ Duration 3 months contract with potential to go permanent with the client Hours Monday-Friday, 40 hours Your role as a Customer Service Coordinator will involve: Managing customer enquiries via telephone, online platforms, and email from initial contact through to final delivery. Delivering an exceptional customer service experience, ensuring high standards of care, professionalis ...
Complaints Resolution Officer We are looking for a Complaints Resolution Officer to join a busy legal and governance team, providing a high-quality complaints handling and investigation service across a wide range of service areas. The role involves managing and investigating complaints, providing advice and guidance on complaints processes, and supporting services to resolve issues effectively while ensuring learning and improvement. Key Responsibilities Investigate and manage customer complaints in line with ...
Job Title: Reservation Sales Agent Salary: £15.68 per hour plus holiday pay Type of Contract: Casual Location: London, South Kensington Campus Closing Date: Midnight on Tuesday, 23 June 2026 Job Summary Join us as a Reservation Sales Agent and be part of our dedicated Summer Guest Accommodation Team at Imperial click apply for full job details
Client Service Delivery Manager London (3 days onsite) £650 per day - UMB 9-month contract We are seeking an experienced Client Service Delivery Manager to support key, established client relationships within a leading global financial services environment. This is a senior, client-facing role focused on end-to-end service delivery across multiple operational areas, including fund administration, transfer agency, and fund accounting. The position sits within a well-established, high-performing team and offers exposure to complex client environments and senior stakeholders. The Role You will act as a ...
Join Our Team as a Customer Service Advisor in a growing contact centre! Are you passionate about providing outstanding customer service? Do you thrive in a fast-paced environment? If so, we have an exciting opportunity for you to join our client's team as a Customer Service Advisor for a Contact Centre in Kirkby, Liverpool! About the Role:As a Customer Service Advisor, you will be the first point of contact for customers, handling both inbound calls. Your calm and empathetic approach will help guide customers through their inquiries, ensuring they receive the support they need during critical moments. ...
Funding Customer Advisor / London / Hybrid / Up to £250 per day (Umbrella rate) / 6-month contractOverview:Our client, a globally recognisable charitable organisation are currently looking for a Funding Customer Advisor to join their Team to assist customers and internal staff members on the grant systems and processes.Role & Responsibilities: Liaising with external customers to inform them of funding processes and systems Respond to queries in a timely manner Training internal teams on grant system and processes Working with other teams to crea ...
Service Introduction / Service Transition Manager, Hybrid Service Introduction / Service Transition Manager required for a leading private sector organisation based in Manchester. The successful candidate will have a thorough knowledge in all aspects of Service Transition and Introduction Lifecycle. Experience working within large corporate organisations with multiple business units spread across mul click apply for full job details
Ready for your next interim opportunity within Housing Options? A local authority in Hertfordshire is looking to appoint a well-rounded Interim Housing Options Officer to join their team on a contract basis for an initial 3 months. This role would suit someone comfortable managing a smaller caseload while also supporting with triage, offering a varied workload and the opportunity to be involved across the full housing options process. Key Responsibilities: Managing a reduced caseload of homelessness application ...
A new career opportunity has arisen for a Full Time, Customer Service Advisor to join our client's Biggleswade office and be part of their on-line operations team, to help assist in the day to day running of their customer services department. This is a fantastic opportunity to join an exciting division of a large well-established business, with impressive offices and premises! Working within the electrical wholesales industry, this business is looking for individuals to join their team of up t ...
Are you ready to make a difference in your community? Join our dynamic team as a Customer Service Advisor in Stevenage! This is a fantastic opportunity to engage with Hertfordshire citizens and businesses, providing them with access to essential Council services. Contract Type: Temporary Location: Stevenage on site Hours: Monday-Friday between 08:30-17:30, 1 Saturday in every 10-12 weeks (10-2) Why Join Us? Be the first point of contact for residents and businesses seeking support. Play a vital role in delivering high-quality, innovative services. Join a friend ...
IT Service Design Lead (Contract) Hybrid (2-4 days/month onsite) £500/day (Inside) 6 Months We're looking for an experienced IT Service Design Lead to take ownership of service design across a complex, outsourced environment. This is a high-impact role focused on shaping and assuring end-to-end IT services delivered in partnership with a third-party provider click apply for full job details
Job Title: Customer Relations Officer (Social Care) Location: Local authority based in Hounslow Hourly rate: 21.41 PAYE/ 28.48 Umbrella Contract Length: 3-month temporary contract (possibility of extension) Working Pattern: Monday- Friday, 8.45am- 5pm (36 hours per week) Working Arrangements: Hybrid model: 2 days in Hounslow House office, 3 days working remotely ASAP Start Job Purpose As a Customer Relations Officer, you will play a critical role in managing and coordinating statutory complaints, with a strong focus on Social Care complaints (Adult and/or Children's Services). You will ensure complaints are handled in line with legislation, Ombudsman expectations, and internal policies, delivering fair, transparent, and time ...
Housing Complaints Officer (Hybrid - West London) Rate: 30 per hour (via umbrella) Contract: 3 months+ Working Pattern: Hybrid (2 days in the office, 3 from home) Location: West London The role: You'll be responsible for investigating and resolving complaints in a fair and impartial manner. With a sound understanding of the regulatory timescales and deadlines associated with complaint resolution, you will be required to take case ownership and conduct a comprehensive investigation using all available informatio ...
Ready to step into a senior Housing Options role and make an impact? A Hertfordshire local authority is seeking an experienced Senior Housing Options Officer to join their team on an interim basis. You will be responsible for managing complex homelessness cases, supporting junior officers, and ensuring statutory duties are delivered in line with current legislation. Key Responsibilities: Managing a caseload of complex homelessness cases from assessment through to decision stage Providing guidance and oversight to Housing Options Officers. Making and issuing statutory decisions, including s184 notices ...
Marks Consulting Partners are currently looking for a Housing Options Officer to work with one of our Local Authority clients in London. What the Job Will Be Doing Managing a caseload of residents at risk of homelessness, providing proactive housing advice and prevention solutions Assessing homelessness applications in line with Housing Act 1996 Part VII and relevant legislation Delivering homelessness prevention and relief duties, ensuring statutory timescales and targets are achieved Providing advice on secur ...
Customer Service Admin - Planning (Temp to Perm) Leeds - LS10 12.71 per hour Full-time 40 hours per week between 7am - 7pm Hybrid IMMEDIATE START - Interviews being held from Tues 26th May We're currently recruiting for a Customer Service Admin in the planning dept. This to join a well-established company based in Leeds (LS10). This is a temp-to-perm opportunity, ideal for someone with administrative and customer service skills who is looking to secure a long-term role with a reputable organisation. The Role: M ...
Job Title: Housing Options Officer Location: East Midlands SWorking Pattern: Full-time (37 hours per week) / Hybrid working available Purpose of Role To provide professional housing advice and support to customers at risk of homelessness, with a strong focus on prevention. The role involves using the Jigsaw case management system to assess housing needs, manage homelessness applications, and develop Personal Housing Plans in line with statutory duties under the Homelessness Reduction Act 2017. Key Responsibilities Deliver high-quality housing a ...
Customer Service Advisor Location: Leeds, LS9 Pay Rate: 13.45 per hour Hours: Monday to Friday, 8:00am - 5:00pm Contract: 6-Month Fixed Term Contract Start Date: ASAP Our client, a well-established and highly respected business based in Leeds, is currently recruiting for a Customer Service Advisor to join their busy and supportive team on a 6-month fixed-term contract. This is an excellent opportunity for an individual with strong customer service experience who is looking to join a professional organisation wi ...
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