Complaints Resolution Officer We are looking for a Complaints Resolution Officer to join a busy legal and governance team, providing a high-quality complaints handling and investigation service across a wide range of service areas. The role involves managing and investigating complaints, providing advice and guidance on complaints processes, and supporting services to resolve issues effectively while ensuring learning and improvement. Key Responsibilities Investigate and manage customer complaints in line with ...
Customer Service Advisor working remotely, on an ongoing contract with the opportunity for extension and opportunity to be made permanent. Start Date: August 2026 You will receive full training for this remote working role and all equipment required - you just need wifi and a quiet space to work. (a chair and desk set up) Working 37-40hrs per week Monday - Sunday (off 2 weekends a month), shifts fall within the hours of 8am - 8pm Monday - Fridays (8hr shifts) and Saturday - Sunday the shifts will fall between the hours of 8am - 6pm. You must be ...
Umbrella Engagement / Three Days on site in Regional Hub / Strong Background in Service Transition / Introduction. The successful candidate will need to have significant experience working as Service Transition / Introduction Manager working on / around IAM programmes (Identity Access Management). Must have worked in large, fast paced fragmented organisations eg hospitality, retail, telco, finance e click apply for full job details
Courier Trainer (Immediate Start) Location: Stoke & Bolton Start Date: ASAP ideally Thursday 2nd July Hours: 39 hours per week, working any 5 days from 7, shifts 10-6 or 9-5 Pay Rate: 13.81 per hour We are looking for motivated and reliable Courier Trainers to join our team immediately to support the onboarding and training of new couriers. This is a temporary opportunity initially for 2-3 months, however there is a high possibility this will last until Xmas 2026. This role is ideal for candidates with a background in customer service, retail ...
Courier Trainer (Immediate Start) Location: Leeds, Normanton, Barnsley, Sheffield & Hull Start Date: ASAP ideally Thursday 2nd July Hours: 39 hours per week, working any 5 days from 7, shifts 10-6 or 9-5 Pay Rate: 13.81 per hour We are looking for motivated and reliable Courier Trainers to join our team immediately to support the onboarding and training of new couriers. This is a temporary opportunity initially for 2-3 months, however there is a high possibility this will last until Xmas 2026. This role is ideal for candidates with a backgrou ...
Job Advertisement: Customer Service Advisor (Temporary) Location: Work from HomeContract Type: Temporary Working Pattern: Full Time Working Hours: Your shifts will rotate on a six-week basis, covering the hours of 8 AM - 8 PM from Monday to Friday, and 9 AM - 5:30 PM on weekends. This role requires you to work one weekend day every six weeks. Are you passionate about providing exceptional customer service? Do you speak and write fluent Welsh? If so, we have an exciting opportunity for you to join our team as a Customer Service Advisor! As a pivotal part of our organisation, you'll be the first ...
Umbrella Engagement / Three Days on site in Regional Hub / Strong Background in Service Transition / Introduction. The successful candidate will need to have significant experience working as Service Transition / Introduction Manager working on / around IAM programmes (Identity Access Management). Must have worked in large, fast paced fragmented organisations eg hospitality, retail, telco, finance e click apply for full job details
Exciting Opportunity: Join Our Team as a Customer Contact Inbound Telephony Advisor - 12 month contract - Cardiff Are you a natural problem-solver with a passion for delivering exceptional customer service? If so, this could be the perfect role for you! The Customer Contact Inbound Telephony Advisor position offers an exciting opportunity to join a dynamic team and make a real impact on customer satisfaction. As a key member of our client's call centre, you will be responsible for responding to inbound customer ...
Summer Temporary Customer Service Assistant London King s Cross Station £15.10 per hour, average 35 hours per week 26th June to 6th September Start Your Summer Career in Rail at London King s Cross Station! The role and about you We are looking for enthusiastic and reliable Customer Service Assistants to join our team at London King s Cross Station for a summer temporary contract running from 26th June to 6th September. This is a fantastic opportunity to gain hands-on experience within the railway industry, working in one of the UK s busiest an ...
We are currently supporting a global business based in South Leeds who are looking appoint an experienced candidate to their busy customer service team. This is initally to cover a period of maternity period unti 2027 but we are confident that for someone who is hard working and reliable, there could be a permanent job available. You will be responsible for acting as the main point of contact with their exisiting, high spending customer base (B2B). Duties will include: - Providing quotes and pr ...
Job Advertisement: Customer Service Advisor (Temporary) Location: Work from Home Contract Type: Temporary Working Pattern: Full Time Working Hours: Your shifts will rotate on a six-week basis, covering the hours of 8 AM - 8 PM from Monday to Friday, and 9 AM - 5:30 PM on weekends. This role requires you to work one weekend day every six weeks. Are you passionate about providing exceptional customer service? Do you speak and write fluent Welsh? If so, we have an exciting opportunity for you to join our team as a Customer Service Advisor! As a pivotal part of our organisation, you'll be the first ...
Job Advertisement: Customer Service Advisor (Temporary) Location: Work from Home Contract Type: Temporary Working Pattern: Full Time Working Hours: Your shifts will rotate on a six-week basis, covering the hours of 8 AM - 8 PM from Monday to Friday, and 9 AM - 5:30 PM on weekends. This role requires you to work one weekend day every six weeks. Are you passionate about providing exceptional customer service? Do you speak and write fluent Welsh? If so, we have an exciting opportunity for you to join our team as a Customer Service Advisor! As a pivotal part of our organisation, you'll be the first ...
Billing Advisor - Cardiff Exciting Opportunity - Billing Advisor Role with Hybrid Working Are you an experienced professional with a passion for data accuracy and exceptional customer service? If so, this Billing Advisor role could be the perfect next step in your career. This company is seeking a talented Billing Advisor to join their team in Cardiff. As a Billing Advisor, you will play a crucial role in ensuring the integrity and accuracy of data held on the national database. Your responsibi ...
IT Service Design Lead (Contract) Hybrid (2-4 days/month onsite) £500/day (Inside) 6 Months We're looking for an experienced IT Service Design Lead to take ownership of service design across a complex, outsourced environment. This is a high-impact role focused on shaping and assuring end-to-end IT services delivered in partnership with a third-party provider click apply for full job details
Looking for your next Housing Options contract? An Essex-based local authority is looking for a Housing Options Officer to join their team for a 3-month contract. This role will focus on delivering high-quality frontline homelessness services and progressing cases efficiently. What you'll be doing: Assessing homelessness applications and determining duties under housing legislation Issuing legally robust S184 decisions Progressing prevention and relief cases in line with the Homelessness Reduction Act Creating practical, outcom ...
Ready for your next interim opportunity within Housing Options? A local authority in Hertfordshire is looking to appoint a well-rounded Interim Housing Options Officer to join their team on a contract basis for an initial 3 months. This role would suit someone comfortable managing a smaller caseload while also supporting with triage, offering a varied workload and the opportunity to be involved across the full housing options process. Key Responsibilities: Managing a reduced caseload of homelessness application ...
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