Job Description

Billing Advisor - Cardiff

Exciting Opportunity - Billing Advisor Role with Hybrid Working

Are you an experienced professional with a passion for data accuracy and exceptional customer service? If so, this Billing Advisor role could be the perfect next step in your career.

This company is seeking a talented Billing Advisor to join their team in Cardiff. As a Billing Advisor, you will play a crucial role in ensuring the integrity and accuracy of data held on the national database. Your responsibilities will include:

Analysing reports to identify and resolve any discrepancies or invalid data
Investigating issues, determining root causes, and implementing solutions to prevent re occurrence
Prioritising and managing multiple reports and workloads to meet key deadlines and service levels
Liaising with customers to gather and confirm accurate metering information
Supporting continuous improvement by identifying trends, risks, and opportunities to enhance data accuracy and processes

To excel in this Billing Advisor role, you will need strong analytical skills, excellent attention to detail, and the ability to work effectively in a fast-paced environment. Experience within the energy industry would be highly desirable.

In return, the company offers a competitive salary, a hybrid working pattern (2 days per week on-site), and the opportunity to be a part of an innovative, forward-thinking organisation. If you're ready to take on this exciting Billing Advisor challenge, we encourage you to apply today!

Key Requirements:

Strong analytical skills with the ability to review data, identify inconsistencies, and resolve issues effectively
Excellent attention to detail and a high level of accuracy when working with complex data sets
Experience managing workloads and prioritising tasks in a fast-paced environment
Strong communication skills, with the ability to liaise confidently with customers and internal stakeholders
Ability to investigate issues, identify root causes, and implement long-term solutions
Experience within the energy industry would be desirable

This is a 12-month contract role. The working hours are 37 per week, Monday to Friday, with shifts between 8:30 am and 5:30 pm. There is no requirement for travel, apart from the hybrid working pattern.

If you believe you have the skills and experience to excel in this Billing Advisor role, we encourage you to apply today. Don't miss out on this exciting opportunity!

Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.