Job Description

Our client, a large Housing Association, is seeking an experienced Lettings Officer to join their team on a temporary basis. This is an excellent opportunity for a housing professional with experience in social housing lettings and allocations to support the delivery of an efficient voids and lettings service.

Key Responsibilities of a Lettings Officer:

Manage the end-to-end lettings process for vacant properties.

Advertise properties and allocate homes in line with housing policies and nomination agreements.

Conduct applicant assessments and verify eligibility for housing.

Liaise with local authorities, applicants, and internal teams to progress lettings.

Arrange and conduct property viewings where required.

Make offers of accommodation and complete tenancy sign-ups.

Ensure void properties are re-let within target timescales.

Maintain accurate records and update housing management systems.

Monitor performance against lettings and void turnaround targets.

Provide excellent customer service throughout the lettings process.

Work closely with Housing Officers, Voids, Repairs, and Income teams to ensure a smooth customer journey.Essential Requirements

Previous experience in a Lettings Officer, Allocations Officer, Housing Officer, or similar social housing role.

Knowledge of housing allocations, lettings processes, and tenancy management.

Experience working within a Housing Association or Local Authority environment.

Strong organisational and communication skills.

Ability to manage a busy workload and meet performance targets.

Proficient in Microsoft Office and housing management systems.

Full UK Driving License 

This is a hybrid role based in Leicester, offering an initial 3-month contract with the potential for extension.

If this Lettings Officer role is of interest, please apply or contact (url removed)