Job Description

Job Title: Office Administrator - Hampshire Transport Workshops

Location: Petersfield

Contract Type: Temporary - 6 Months initially with potential to be extended or become permanent

Salary: £14.40 per hour

Hours: Monday - Thursday 07:30 - 15:30 Friday 07:30 - 15:00

Job Purpose

The Office Administrator plays a key role in ensuring the smooth and efficient running of Hampshire County Council's Transport Workshops. This role supports a busy vehicle workshop environment by delivering high‑quality administrative, financial and customer service functions.

You will act as the first point of contact for internal and external customers, maintain accurate systems and records, support purchasing and invoicing processes, and contribute to continuous improvement across the workshops.

Customer Service & Enquiries

Act as the first point of contact for workshop‑related enquiries, providing timely and accurate responses.

Communicate clearly with customers, colleagues and stakeholders.

Critically assess customer information and enquiry journeys to ensure efficient resolutions.Administrative Support

Undertake a wide range of administrative tasks including filing, photocopying, scanning, post handling and meeting set‑up.

Input and maintain accurate data on electronic systems and databases

Prepare routine correspondence and documentation

Support continuous improvement by reviewing processes and suggesting refinements.Financial, Data & Procurement Activities

Order goods, process invoices and recharge customers using the fleet management system and Hampshire County Council financial systems

Handle financial transactions in line with County Council policies

Use data sources to verify information and ensure accurate financial processing.

Maintain accurate workshop records, registers and data logs.Teamwork & Collaboration

Support colleagues across the Business Support team and the wider Hampshire Transport Management Service

Work independently and as part of a team, demonstrating flexibility and motivation.

Build effective working relationships across Hampshire County Council.Essential Qualifications

Good standard of general education, including GCSE Maths and English (A-D or equivalent).Desirable Qualifications

Level 2 qualification in Customer Service or Business Administration (or equivalent).Essential Knowledge, Skills and Experience

Experience in a fast‑paced, customer‑focused environment.

Strong written and verbal communication skills

Good IT skills, including Microsoft Office (Word, Excel).

Ability to extract and analyse information using digital systems.

Experience in handling enquiries.

Ability to work with minimal supervision and manage own workload

Strong organisational and prioritisation skillsDesirable Knowledge, Skills and Experience

Commitment to personal development.

Knowledge of Transport Services, Fleet or Local Government processes.

Full valid driving licence.About Us

Connect2Hampshire is a managed service agency owned by Hampshire County Council providing temporary, contract and interim opportunities into the Council. Our service is built on our values of ethical, trustworthy, and caring, and our profits are returned to our Local Authority shareholders.

Apply as appropriate or contact Daniel Goodyear on or (phone number removed)

Connect2Hampshire is a trading style of Hampshire & Kent Commercial Services LLP - A joint venture between Hampshire County Council & Commercial Services Kent Ltd. Connect2Hampshire is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates