Job Description

Contract Support - Liverpool Steet - Temp to Perm (Immediate Start)

Location: Liverpool Street

Basic Salary: 35,000 per annum/ 21.90p/h Via Umbrella

Working Hours: Monday to Friday 8am - 5pm

We are seeking a highly organised and proactive Contract Support to join our on-site facilities management team within a busy multi-tenanted commercial office building in Liverpool Street. This role is key to ensuring the smooth coordination of administrative, financial, and operational support services, contributing to high levels of client satisfaction and efficient contract delivery.

Key Responsibilities:

Administrative Support

• Provide day-to-day administrative support to the facilities and contract management team
• Maintain accurate records of all contract documentation, compliance logs, and service reports
• Manage correspondence, including emails, calls, and tenant queries in a professional and timely manner
• Prepare reports, presentations, and documentation as required

Financial & Contract Support

• Assist with budget tracking, cost control, and financial reporting with experience of working on fully comprehensive contracts
• Process purchase orders, invoices, and supplier payments in line with company procedures
• Support monthly financial reviews and reporting cycles focusing on debt and unbilled revenue
• Maintain accurate financial records and support audits when required

Client & Tenant Liaison

• Act as a key point of contact for tenants, addressing queries and service requests via the use of Vicinitee and Concept CAFM systems
• Build and maintain strong relationships with occupiers and stakeholders
• Coordinate tenant communications, notices, and updates

Facilities Coordination

• Support the planning and scheduling of maintenance and service activities through the use of an 11-engineer shift team
• Liaise with contractors and service providers to ensure timely delivery of services
• Monitor service performance and ensure compliance with SLAs and KPIs
• Assist in health & safety compliance, including record-keeping and reporting

Key Requirements:

• Previous experience in a contract support, facilities management, or administrative role
• Strong organisational and multitasking abilities
• Excellent communication and interpersonal skills
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Financial administration experience (invoicing, PO management) required, previous use of Coups and Power BI platforms advantageous.
• Ability to work independently and as part of a team in a fast-paced environment
• Detail-oriented with a high level of accuracy
• Proactive and solution-focused approach
• Professional and customer-focused mindset
• Reliable, punctual, and adaptable

If this role is of interest then please do apply for the role below.