Job Description

Operations Coordinator
Location: Croydon
Employment Type: Full-time
PCD280030

Role Overview
Are you the type of person who enjoys regularly interacting with customers, offering support with enquires and seamlessly converting them in to sales? If so this could be the role for you.
Key responsibility of the role is to provide the operations department with the best and most cost effective supply chain solutions possible whilst maintaining good supplier relationships and supplying the department with the support to carry out the operational activities on a day-to-day basis.

Key Areas Of Responsibility.
• Administrative support to all Trakway operations teammates and sites.
• Daily management of purchased or hired in services for the Operations department.
• Ensure that the standard approach of purchase is adhered to.
• Monitor and implement purchasing policies as set out by Sunbelt Rentals (SBR).
• Negotiation of supplier services to obtain the best price available without damaging SBR service levels.
• Maintaining a good relationship with existing and prospective suppliers to enable fulfilment of client expectations.
• Secure equipment as requested by the operational team, raise orders and goods in.
• Resolve invoice queries and any other supplier issues that arise quickly.
• Provision of weekly/monthly cost summaries to enable contractual end reports to be compiled.
• Monthly supplier cost and performance reports as required.
• Monitoring and management of supplier KPI’s.
• Proactively seeking and facilitating new suppliers in line with SBR procedures.
• Completion of site accreditation documentation / input through online portals.
• Completion of supplier questionnaires.
What can we offer you in return? You’ll be joining a highly successful FTSE100 company, the UK’s largest equipment rental provider. We provide an Industry leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards and a great Company pension scheme.
The role requires a high level of organisational and administrative skills. It requires excellent communication skills both via telephone and written form with a range of individuals in both internal / external communications.
What you will need to bring to the role from day one.
• Process understanding and the ability to drive continual improvement.
• Ability to analyse data and provide reports.
• Minimum of two years’ experience in a busy office environment.
• Strong customer service back ground.
• Flexible approach to change.
• Able to work well under pressure.
• Ability to prioritise.
• Keen eye for detail.
• Proficient in the use of office productivity software, particularly email and calendar software, spreadsheet software and document-processing software.