Job Description

Change and Release Coordinator
Location: Bradford
Employment Type: Contractor
Pay: £38,000 per year
PCD280176

Role Overview
As our next Change and Release Coordinator, you’ll apply the Society's Change & Release Management policy, practices and procedures to ensure that changes are implemented efficiently and effectively to deliver value to customers whilst minimising service disruption. You’ll join a likeminded team in our Bradford based IT Delivery function, with working from home capability.
This is a 6 Month Fixed Term Contract.
• Drive the Early Life Support period following major implementations, engaging with teams across IT & Transformation to support Incident Management process and ensure efficient response to issues.

Key Responsibilities
• Coordinate the Change Approval Board process, ensuring relevant data is presented, appropriate oversight given and quorum maintained. Ensure accurate minutes are issued and actions tracked in line with audit requirements.
• Manage the Routine change process, analysing potential candidates, investigating generated incidents, verifying suitability for routine status and removing authority to maintain routine status where unacceptable detriment to Live service has occurred.
• Produce month end KPI reporting and dashboards, applying analysis and insight to feed into IT & Transformation Risk Committee.

Skills and Experience
• Excellent analytical skills.
• The ability to use a wide range of communication and interpersonal skills to negotiate and influence at all levels.
• Excellent attention to detail and organisation skills.
• Preferably, although not essential, a good understanding of implementation planning and facilitation, Service Management processes, and a broad understanding of IT.
• Development. We want you to feel challenged here. Whatever your ambitions, we’re committed to helping you develop your skills and move ahead in your career journey. From day one, we’ll set you up for success with a brilliant induction and full training plan, all designed to get you up to speed quickly.
• Inclusivity. We’re passionate about creating an inclusive environment where everyone is welcome and able to be themselves. If you’ll go the extra mile to help our members, you’ll fit right in and feel you belong here.

Benefits
• Healthcare. Health and wellbeing are an important part of life, when you join us you’ll have access to a range of health benefits to suit your life including private medical insurance, dental and healthcare plans.
• My Benefits. When you join the organisation you’ll have access to our self-service benefits portal, where you can access a range of retail, hospitality and health discounts.