Job Description

Business Support Investigator - Witney - Oxfordshire - On site

Peopleforce Recruitment are delighted to be supporting the search of one of our long-standing pharmaceutical / healthcare partners. We are searching for a business support investigator to monitor customer complaints to identify patterns, investigate potential issues, and raise concerns when product or process problems may exist.

Key Responsibilities

• Review complaint data to identify trends and recurring issues.
• Investigate trends using available data and information.
• Escalate findings when trends suggest potential product or process problems.
• Work with stakeholders and incorporate their feedback and guidance.
• Complete required training before performing tracking and trending activities.
• Follow established procedures and the Quality Management System (QMS).

Qualifications

• Bachelor's degree or equivalent qualification.

Hours:

(Apply online only)

Monday - Friday

On site in Witney

12 month contract