Please check your email .
2nd Line Support Engineer - DBS REQUIRED
3 months, extension possible
Dulwich, on-site
160 per day, Inside IR35
Tasks detailed below, start date is as early as next week. Must be DBS Cleared.
Your Responsibilities
Resolve onsite IT incidents & service requests
Own tickets end-to-end (or escalate appropriately)
Work to SLAs, prioritising effectively
Create clear documentation & knowledge articles where missing
Support classroom technology (AV, projectors, interactive boards)
Ensure classrooms are "lesson-ready" daily
Support staff devices and shared/student devices
Understand safeguarding, filtering, and usage concerns a benefit
Act as the "face of IT" - build strong relationships with staff and leadership
Be visible, approachable, and responsive - not reactive only; be a team player to support other colleagues in IT where you can
Demonstrate ownership, initiative, and accountability
Pro Contract Jobs
Sterling House,
East Wing, Suit 310E,
Langston Road,
Loughton, IG10 3TS.
Phone No: 0203 371 1252
2026 © Pro Contract Jobs. ALL Rights Reserved.
Powered by: Talenetic Job Board Software