Job Description

Property Desk Administrator
Location: Birmingham
Contract: 6 Months, Temporary
Hours: Part time, 2.5 days a week (days flexible)
Sector: Children's Services / Property & Facilities

An exciting opportunity has arisen for a Property Desk Administrator to join a busy Property and Facilities team supporting a large children's services organisation across Birmingham.

The successful candidate will act as the first point of contact for property-related enquiries, repairs and maintenance requests, ensuring that issues are logged, tracked and resolved efficiently. This role would suit an organised administrator with strong customer service skills and experience working within housing, facilities management, property services, local government or public sector environments.

Key Responsibilities

• Act as the first point of contact for property and maintenance enquiries from internal teams, external contractors and service users.
• Log, allocate and monitor repair requests through internal systems, ensuring service level agreements are met.
• Coordinate planned and reactive maintenance works across a portfolio of operational properties.
• Liaise with contractors, suppliers and property professionals to arrange inspections, repairs and compliance visits.
• Maintain accurate property records, databases and documentation.
• Monitor contractor performance and ensure work orders are progressed within agreed timescales.
• Raise purchase orders and process invoices in line with financial procedures.
• Support the scheduling of property inspections, health and safety checks and statutory compliance activities.
• Produce reports, spreadsheets and performance information for management meetings.
• Assist with property projects, moves, office accommodation changes and asset management activities.
• Respond to customer queries and provide regular updates on outstanding repairs and maintenance works.
• Ensure all records are maintained in accordance with GDPR and organisational policies.

Essential Experience

• Previous experience in an administrative role within property, housing, facilities management, construction or a related environment.
• Experience using databases, case management systems or property management systems.
• Strong organisational skills with the ability to manage competing priorities.
• Excellent customer service and stakeholder management skills.
• Experience coordinating repairs, maintenance requests or service delivery activities.
• Proficient in Microsoft Office, including Excel, Outlook and Word.
• Strong written and verbal communication skills.

Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.