Job Description

Applications Support Manager / Systems Consultant

Location: Southwark, Surrey
Rate: 600.01 per day (Umbrella)
Contract: Interim Full Time

We are currently recruiting for an experienced Applications Support Manager / Systems Consultant to join a Local Authority on an interim basis. This is an exciting opportunity to lead the support and development of key Asset Management applications, with a particular focus on Totalmobile Connect and NEC Housing.

You will play a pivotal role in resolving application configuration issues, leading the implementation of van stock within Totalmobile Connect, and providing product lead support at the Frensham Street depot.

Key Responsibilities

• Provide specialist support for Totalmobile Connect and associated Asset Management applications.
• Lead the implementation of van stock functionality within Totalmobile Connect.
• Resolve application configuration, support and technical issues.
• Support system upgrades, enhancements and continuous service improvements.
• Work closely with Asset Management teams, Technology colleagues and third-party suppliers.
• Use SQL to analyse, manipulate and report on application data.
• Ensure incidents, requests and changes are managed effectively.
• Produce documentation and share technical knowledge across the team.

Essential Requirements

• Proven experience supporting and configuring Totalmobile Connect.
• Experience with NEC Housing is highly desirable.
• Strong SQL and application support experience.
• Knowledge of IT service management processes and application lifecycle support.
• Excellent stakeholder management and communication skills.
• Experience working within Local Government, Housing or Asset Management environments is advantageous.

What's on Offer

• 600.01 per day Umbrella
• Full-time interim contract.
• Opportunity to lead a high-profile implementation project.
• Work within a collaborative Local Authority Technology & Digital Services team.
• Chance to make a significant impact on the delivery and improvement of critical housing and asset management systems.

If you have the specialist Totalmobile Connect expertise we're looking for and are ready for your next interim challenge, apply today. For more information, contact Natasha Haddon.