Job Description

CRM platform Principal Engineer – Health Cloud & Insurance Cloud.
Full–time
PCD320195

Job description
Principal CRM platform Engineer - Health Cloud & Insurance Cloud - Outside IR35.

Key Responsibilities
• Architect and lead build of Insurance Cloud and Health Cloud solutions including product model & quote management.
• Design scalable integrations between CRM platform and enterprise systems (APIs, middleware, OmniStudio).
• Drive adoption of OmniStudio components (FlexCards, OmniScripts, DataRaptor, Integration Procedures) with strong adherence to best practices.
• Oversee CI/CD pipelines, testing, version control, and reusable component frameworks.
• Provide hands-on delivery leadership: code review, technical mentorship, solution documentation, standards governance.
• Engage stakeholders across business and technical disciplines to translate insurance requirements into robust CRM platform architecture.
• Ensure compliance with regulatory, security, and data privacy standards in health/insurance systems.

Must‑Have Experience
• Proven track record in CRM platform SFI/Vlocity Insurance Cloud and Health Cloud implementations, with familiarity using the FSC data model.
• Deep expertise in OmniStudio technologies (FlexCards, OmniScripts, DataRaptor, Integration Procedures).
• Hands-on with Apex, LWC, and CRM platform declarative capabilities.
• Experience architecting product model, quote, and policy life-cycle solutions.
• Strong integration design background (APIs, enterprise integration platform, SOAP/REST).
• Agile delivery methodology and proven leadership in enterprise transformation programmes.
• Insurance domain knowledge: health and/or life experience is preferred.

Desirable Credentials
• CRM platform Certifications: FSC Consultant, Health Cloud Consultant, Application/System Architect.
• Agile certification (e.g., Scrum Master).

Contract Details
• Outside IR35
• London/UK-based
• £720 – £900 daily rate (dependent on Insurance/Health Cloud expertise).
• Initial 6‑month contract with strong potential for extension.
• Remote-first with occasional UK travel.