Job Description

Order processing clerk
PCD320236

Job description

Order processing clerk

Part time hours 9.00am – 3.00pm.

Mansfield, Nottinghamshire

£15 per hour depending on experience.

You will be part of the customer service team processing and chasing customer orders this is a key role within the organisation, ensuring that clients’ expectations are exceeded.

We are looking for a candidate who shows a genuine can-do attitude and the ability to listen and digest information.

Skills and Experience
• Ability to work to be consistently accurate and demonstrate an attention to detail while working to a high standard.
• Self-motivated, able to work well on an individual basis as well as part of a team.
• Show good problem-solving skills and being able to identify a solution in a fast-moving environment.
• Able to take in information whilst building upon stable relationships.
• Previous experience within a similar role is essential.
• Influencing skills, able to gain commitment from others within the team to deliver and from clients to meet their requirements.
• Proactive attitude, finding the best options for the client and seeing the projection through to completion.

Key Responsibilities
• Supporting and managing the team to create quotes, ordering samples and following up on customer quotations.
• Inputting data to ensure customer information is maintained.
• Providing a link between production, suppliers and the customer to ensure that the agreed upon deadline is met.
• Liaising with team members to provide support in maintaining, growing and developing accounts.
• Proactively creating a rapport with customers to become their trusted advisor to develop accounts.