Job Description

Your new companyA global manufacturing organisation is seeking a Customer Order Management Administrator to join its Customer Order Management team based in Peterborough. This is an excellent opportunity to join a well-established business in a fast-paced and supportive environment, providing vital administrative support across the customer order life cycle.
Your new roleThis is a full-time temporary position starting at the beginning of August 2026 and anticipated to last for 6 months. The role offers hybrid working, with 3 days per week based in the Peterborough office and 2 days working from home. Free on-site parking is available.
As a Customer Order Management Administrator, you will support the Customer Order Management team with a range of non-customer-facing administrative duties, ensuring the accurate and timely processing of customer orders and associated documentation.
Key responsibilities will include:

• Processing customer orders accurately within agreed deadlines.
• Manually allocating parts within the order management system.
• Compiling and distributing export and shipping documentation.
• Supporting the end-to-end customer order life cycle through data processing and administration.
• Assisting with customer account set-up, credit and debit administration activities.
• Maintaining and cleansing data within internal systems to ensure accuracy and integrity.
• Preparing and distributing standard internal reports.
• Monitoring order holds, suspensions, pricing information and customer records.
• Identifying and escalating issues promptly to support timely resolution.
• Contributing ideas for continuous process improvement.

What you'll need to succeed

• Previous administration experience, ideally within order processing, order management or a similar operational environment.
• Strong data entry skills and excellent attention to detail.
• Good Microsoft Office skills, particularly Excel and Outlook.
• Ability to work accurately with repetitive tasks whilst maintaining high levels of quality.
• Strong organisational and time management skills.
• Excellent communication skills and the ability to work collaboratively within a team.
• A proactive approach with the ability to identify and highlight process improvements.
• Experience using CRM, ERP or order management systems would be advantageous.

What you'll get in return

• 15.23 per hour.
• Full-time temporary contract.
• Anticipated 6-month assignment.
• Hybrid working arrangement (3 days office / 2 days home).
• Free on-site parking.
• Opportunity to gain experience within a global organisation.
• Supportive and collaborative team environment.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

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