Job Description

An exciting opportunity has arisen for a Receptionist to join a welcoming and highly motivated team. The successful candidate will be the gatekeeper to the Academy, carrying out important administrative, display, and organisational responsibilities. This role requires a professional manner, excellent telephone and communication skills, and the ability to interact effectively with visitors, students, staff, and outside agencies.

Day to Day of the role:

• Greet, assist, and direct visitors to the Academy, ensuring a welcoming, safe, and secure entry.
• Manage gate entry-systems, answer telephone calls, and liaise with Site Services as necessary.
• Monitor the Academy camera system to support the safeguarding of students and staff.
• Oversee the work of the Academy's student receptionists.
• Handle external communication to parents and carers, including letters and texts.
• Maintain the Reception area in an appealing and appropriate condition.
• Organise tours of the Academy as required.
• Manage Academy post and carry out typing and spreadsheet work.
• Assist the Attendance Officer with primary attendance.
• Manage lost property, ensuring items are returned to their owners.
• Liaise with Academy staff to organise effective procedures for hosting visitors.
• Cover for other reception staff when necessary.
• Assist with preparation of display materials and manage the community board.
• Create staff badges for Academy events.
• Serve as a First Aider and participate in the Academy's staff duty rota.

Required Skills & Qualifications:

• Experience in a similar role within a school or large organisation.
• Professional manner with excellent telephone and communication skills.
• Adaptable approach to work and good IT skills, including high-level typing.
• Understanding of secondary school systems.
• Friendly, calm personality with excellent interpersonal skills.
• Committed to maintaining a distinctive and inclusive ethos.