Job Description

Temporary Accommodation Officer

3-Month Temporary Contract£18 - £20 per hourHybrid Working

We are currently recruiting for a Temporary Accommodation Officer to join a busy and supportive Housing team on an initial 3-month temporary contract.

This is an excellent opportunity for a strong administrator who is highly organised, proactive, and able to work effectively in a fast-paced and ever-changing environment. Whilst experience within housing is beneficial, it is not essential. The successful candidate will be a quick learner with the ability to pick up housing legislation and processes as they develop within the role.

The Role

This is a varied position combining administration, customer service, tenancy support, property inspections, and stakeholder liaison. No two days are the same. You will be responsible for supporting households placed in temporary accommodation, carrying out sign-ups, conducting property inspections, liaising with accommodation providers, and assisting residents to access the support they need. You may also be required to respond to urgent situations, arranging essential items for vulnerable residents and ensuring accommodation is safe, suitable, and compliant.

What We're Looking For

The ideal candidate will have:

• Strong administrative experience with exceptional attention to detail.
• Excellent communication and interpersonal skills.
• A proactive approach and the confidence to use their own initiative.
• The ability to remain calm and empathetic when supporting vulnerable individuals.
• Strong organisational skills and the ability to manage a busy and varied workload.
• Excellent IT skills, particularly Microsoft Excel, and the ability to quickly learn new systems, including maintenance and finance systems.
• The ability to work collaboratively as part of a team whilst also managing their own workload effectively.
• A flexible and adaptable approach to work.

Additional Information

This role involves a significant amount of time away from the office, including:

• Signing applicants into temporary accommodation.
• Conducting property inspections and safety checks.
• Liaising with accommodation providers and landlords.
• Supporting vulnerable residents in emergency situations, including sourcing essential household items where required.

A full driving licence and access to a vehicle would therefore be highly desirable.

What's On Offer?

• Initial 3-month temporary assignment.
• Hybrid and flexible working arrangements.
• A rewarding role where you can make a genuine difference to people's lives.
• Supportive team environment.
• Immediate start available.

If you are a motivated administrator with strong people skills, a compassionate approach, and the ability to thrive in a varied and rewarding role, we would love to hear from you.