Job Description

Group Learning and Development Specialist
PCD330240
Full-time

Job Description
Group Learning and Development Specialist
Are you an L&D specialist with a passion for developing others?
We are seeking a proactive and innovative Learning and Development Specialist to support the growth of our teams and drive organisational goals.

The ideal candidate will be passionate about learning with a positive can-do attitude, high energy, creativity, lots of enthusiasm and a good sense of humour.

KNOWLEDGE AND SKILLS:
• Experience of working in a retail focused environment.
• Excellent communication skills, both verbally and in writing.
• Excellent interpersonal skills with the ability to build relationships easily.
• Ability to work on own initiative and also as part of a team.
• Strong attention to detail.
• Excellent planning, organisational and time management skills.
• Ability to work under pressure.

ESSENTIAL:
• At least 1-2 years’ experience in a learning and development role.
• Training qualification (CIPD, Diploma or Degree)
• Experience of conducting training needs analysis, design, delivery and evaluation of training solutions.
• Exceptional writing skills with a proven ability to produce clear, concise, and engaging written content.
• Competent in using technology provider word-processing application and presentation application.
• Experience using LMS and e-learning authoring tools.
Please note: This role requires regular travel within the UK and Ireland.

Key responsibilities:

Identify learning needs
• Conduct training needs analysis using various methods (focus groups, surveys, interviews, store visits) to identify skill gaps and learning opportunities across the organisation.
• Gather feedback from stakeholders to ensure training programmes are aligned with business objectives.
Training programme design and development
• Design, develop, and create learning solutions including workshops, learning guides, e-learning modules and blended learning programmes.
Facilitation
• Deliver engaging face-to-face workshops and training courses to enhance skills and improve performance.
Training evaluation
• Measure the effectiveness of learning initiatives through assessments, feedback and performance metrics.
• Provide recommendations for continuous improvement.

Other duties:
• In addition to the above you will be required to carry out additional ad-hoc duties, e.g. workshop administration.

Business support:
• Work closely with Regional, Store and Head Office managers and teams to coach, support and guide on learning solutions.

E-learning:
• Design, develop, and create interactive e-learning modules using authoring tools, e.g. Captivate.

LMS:
• Manage the company’s LMS including uploading courses, maintaining user data, and generating reports.

Continuous improvement:
• Encourage a culture of learning within the organisation.
• Stay up-to-date on industry trends and best practices in learning and development.